Owen Pedigo

• Established positive guest relationships through consistent delivery of excellent customer service.
• Assisted in the training of new team members
• Welcomed arriving guests and explained car retrieval procedures.

• Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.
• Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
• Increased customer loyalty by providing personalized service based on individual preferences and needs.
• Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.

• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Performed minor vehicle maintenance tasks like checking tire pressure or jump-starting batteries when required, going above-and-beyond for guest satisfaction.

• Working in more of a commercial environment I was able to build relationships with customers and truly get to know them.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Resolved customer complaints through calm, constructive communication.
• Located and retrieved vehicles quickly to minimize customer wait times.
• Helped guests unload and load luggage.
• Maintained cleanliness of work sites, parking spaces, and guest services stations.
• Followed company policies and procedures and maintained compliance with standards.

• Drove varied vehicles, including luxury and sports models, safely and legally.
• Built positive customer rapport for courteous, friendly and professional service.
• Transported customers to and from the Viewline and the Aspen airport.
• Delivered passengers to destinations safely and on time.
• Followed applicable traffic regulations and traffic laws.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.

• Rotated, mounted and balanced tires on cars, trucks, and vans.
• Dismounted, mounted, and repaired tires according to manufacturer specifications.
• Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services.
• Repaired tires to avoid costly replacements by patching, plugging and replacing valves.