Dominique Bracey
Hamden,CT
Summary
Seasoned Security and support operations professional 12 years of experience in asset protection and support operations. Specialized in enforcing procedural rules and regulations, ensuring the personal safety of staff, visitors, and property. Proficient in maintaining security and safety for assigned areas, with a thorough understanding of departmental locations, access routes, and admitting requirements. Skilled in operating and monitoring security control panels, alarms, and related security equipment for effective area and visitor surveillance. Adept at patrolling various areas, including garages and parking lots, vigilantly checking for suspicious occurrences and enforcing parking rules and regulations. Experienced in responding to and investigating situations reported to control rooms and collaborating with campus police and other authorities to handle security violations. Competent in vehicle checks, ID verification, and facility management, ensuring adherence to safety protocols. Demonstrated ability in handling cash transactions, maintaining logs, and using computer systems for data input and retrieval. Highly Committed to maintaining a safe and secure environment, with a track record of resolving incidents effectively and efficiently.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Uber Partner
UBER Eats
New Haven County
11.2023 - Current
- Serve customers promptly by efficiently collecting and delivering orders with friendly service
- Stay in constant communication with dispatching team to quickly respond to delivery updates
- Plan efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Security Officer
Aron Security Inc.
New Haven
03.2016 - Current
- Comprehensive Security Inspections: Performed hourly building checks to maintain safety and security at the gallery, showcasing attention to detail and vigilance
- Visitor Traffic Management: Efficiently monitored and managed the flow of visitors, ensuring secure and orderly access to the facility
- Emergency Incident Response: Rapidly responded to and documented emergencies, demonstrating quick decision-making and effective problem-solving skills
- Surveillance and Patrol: Operated and monitored security equipment for area surveillance, and conducted regular patrols to detect and deter suspicious activities
- Access Control and Rule Enforcement: Managed entry protocols, verifying IDs and enforcing gallery rules and regulations to maintain a secure environment
- Administrative Duties and Communication: maintained logs and records, and provided clear information and directions to visitors
- Collaboration and Incident Investigation: Worked closely with campus police and authorities to investigate and address security incidents and violations.
Security Officer
Hamden Public Schools
Hamden, CT
03.2016 - Current
- Comprehensive Security Oversight: Conducted hourly inspections and monitored visitor access at the Margaret L
- Keefe Center, ensuring safety and responding promptly to emergency situations
- Information and Assistance: Provided detailed local area information to guests, fostering a welcoming and informed environment
- Policy and Safety Enforcement: Enforced building policies effectively, playing a pivotal role in deterring theft and maintaining the welfare of students, staff, and faculty
- Access and Facility Management: Managed secure access control using advanced systems, and responsibly handled the opening and closing of facilities
- Vigilant Surveillance: Monitored security cameras diligently, identifying and reporting suspicious activities to maintain campus security
- Legal Acumen and Crisis Response: Demonstrated knowledge of local legal procedures, responding adeptly to security breaches and property damage incidents.
Security Officer
Securitas
New Haven County, CT
03.2016 - Current
- Comprehensive Safety Inspections: Conducted detailed hourly facility inspections, ensuring a secure environment for residents including mentally disabled individuals, recovering addicts, and felons
- Emergency Response and Documentation: Provided prompt and efficient response to emergencies, with thorough incident documentation to ensure resident and staff safety
- Resident Support and Information: Offered vital support and information to residents and visitors about local resources, enhancing their community engagement and quality of life
- Active Monitoring and Surveillance: Vigilantly monitored resident activities and facility access to maintain a high level of safety and security
- Effective Communication and Coordination: Maintained strong communication with staff and external agencies for coordinated security and safety efforts
- Incident Reporting and Compliance: Managed accurate incident reporting and record-keeping, enforcing facility policies to maintain a safe living environment.
Logistics Team Member
Target
North Haven, CT
09.2015 - 03.2016
- Shipment Management and Merchandising: Efficiently executed the flow process of unloading shipment trucks, unpacking, and organizing merchandise
- Played a key role in ensuring timely and accurate availability of products on the sales floor
- Departmental Support: Assisted in stocking shelves and setting up new displays, contributing to an organized store layout
- Worked collaboratively to solve logistical challenges, demonstrating effective problem-solving
- Training and Leadership: Trained new hires on logistics tasks and departmental duties, enhancing team efficiency
- Customer Service: Provided store policy information and product recommendations, improving customer satisfaction
- Process Optimization: Suggested process improvements, boosting unpacking and stocking efficiency
- Inventory Management: Aided in maintaining optimal inventory levels, reducing overstock.
Parking Lead
Yale University & Pro Park
New Haven, CT
04.2012 - 04.2014
- Event Parking Management: Managed and supervised parking operations during the University’s athletic events, ensuring smooth traffic flow and optimal space utilization
- Customer Service Excellence: Demonstrated excellent customer service by efficiently maneuvering and retrieving cars, minimizing wait times and enhancing guest satisfaction
- Financial Transactions and Accuracy: Handled cash payments for parking services, ensuring accurate recording and prompt issuance of receipts, contributing to efficient and trustworthy financial transactions.
Education
Gateway Community College
12.2011
Hamden High School
06.2009
Skills
- Advanced Security & Surveillance
- Emergency Response
- Crisis Management
- Customer Service
- Policy Enforcement
- Access Control
- Security System Management
- Logistics and Inventory Management
- Team Leadership
- Cash Handling
Certification
Connecticut Security Officer’s License, 12/01/14
Timeline
Uber Partner
UBER Eats
11.2023 - Current
Security Officer
Aron Security Inc.
03.2016 - Current
Security Officer
Hamden Public Schools
03.2016 - Current
Security Officer
Securitas
03.2016 - Current
Logistics Team Member
Target
09.2015 - 03.2016
Parking Lead
Yale University & Pro Park
04.2012 - 04.2014
Gateway Community College
Hamden High School
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