Owen Swift
Denton
Summary
Dynamic customer service professional with experience at City Of Dallas Parks and Recreation, excelling in conflict resolution and relationship building. Recognized for fostering strong customer connections and implementing safety standards as a Camp Counselor. Proven ability to handle cash transactions reliably while promoting a fun and inclusive environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
City Of Dallas Parks and Recreation
Dallas
05.2024 - 08.2025
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Answered customer inquiries via phone, email, and chat.
- Worked a cash register
- Earned my food service certificate
- Cleaned the bathroom, workroom, and pool facilities frequently
Camp Counselor
First United Methodist Church Preschool
Dallas
05.2023 - 08.2025
- Assisted in developing weekly lesson plans for various age groups.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Worked as a Counselor through the Christmas, Thanksgiving, and Spring Breaks in 2024
- Recognized and implemented safety standards to minimize incidents or accidents.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Led educational workshops on environmental conservation, fostering a sense of responsibility and awareness among campers.
Education
High School Diploma -
University of North Texas
Denton, TX05-2027
Skills
- Customer service
- Cash handling
- Punctuality and reliability
- Leadership development
- Relationship building
- Team collaboration
- Conflict resolution
Affiliations
I love playing music, painting, reading, and biking with my friends. As of recently, I have become very interested in cooking and gardening. I have been able to maintain a 3.5 GPA over my entire college career so far.
Languages
Spanish
Elementary
Accomplishments
- I have co-written multiple award winning short films
- I have published multiple issues of a magazine
- I have written and recording two albums
- I am well versed in video editing
- I have organized music and art show events
Certification
- food handler's certification
References
References available upon request.
Timeline
Customer Service Representative
City Of Dallas Parks and Recreation
05.2024 - 08.2025
Camp Counselor
First United Methodist Church Preschool
05.2023 - 08.2025
High School Diploma -
University of North Texas
Similar Profiles
Edward BradfieldEdward Bradfield
Street Team Member at City Of Dallas Parks and RecreationStreet Team Member at City Of Dallas Parks and Recreation
Cesar MirandaCesar Miranda
The Cove Aquatic Center Supervisor at City Of Dallas Parks And RecreationThe Cove Aquatic Center Supervisor at City Of Dallas Parks And Recreation
Bryan McClamoreBryan McClamore
Summer Camp Director at City Of Dallas Parks and RecreationSummer Camp Director at City Of Dallas Parks and Recreation