Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Additional Responsibilities
Timeline
Generic

Owen Wallace

Fairmont

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

2
2
years of professional experience

Work History

Sales Associate

American Eagle Outfitters, Inc
08.2023 - Current
  • Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.

Host

Bob Evans
05.2023 - Current
  • Monitored restaurant activity to determine seating and dining flow.
  • Engaged with guests to maximize satisfaction with food and service.
  • Put together to-go orders and DoorDash orders.
  • Remedied guest complaints and escalated serious issues to the restaurant manager for prompt resolution.

Front of House Team Member

Chick-fil-A
08.2024 - 03.2025
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.

Education

Bachelor of Science - Earth And Enviromental Sciences

West Virginia University
Morgantown, WV
06-2029

High School Diploma -

Fairmont senior high school
Fairmont, West Virginia
07.2025

Skills

  • Customer satisfaction
  • Dining room cleaning and upkeep
  • Safe food handling
  • Customer service
  • Listening skills
  • Excellent people skills

Accomplishments

  • National Congress 4-H
  • National Citizenship Washington Focus
  • Tribal Leadership 4-H

Languages

2

Personal Information

Title: Sales Associate

Additional Responsibilities

  • Put to go orders together/ DoorDash orders.
  • Checked people out.
  • Put the new merchandise out on the tables for people to see.
  • Helped bus tables and ran food to patrons during high-volume periods.
  • Helped FOH team members, maintaining positive working relationships.
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution.

Timeline

Front of House Team Member

Chick-fil-A
08.2024 - 03.2025

Sales Associate

American Eagle Outfitters, Inc
08.2023 - Current

Host

Bob Evans
05.2023 - Current

Bachelor of Science - Earth And Enviromental Sciences

West Virginia University

High School Diploma -

Fairmont senior high school

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