OWEN JAMES RANDALL
Manteca,CA
Summary
Motivated customer service representative with 10 years of retail experience in a fast-paced environment. Patrolman in the private security field while also working post positions and shift supervisor for 4+ years. Volunteer in community activities such as fundraising events and promotional activities of cancer awareness. The ability to balance multiple demanding roles while maintaining strong results.
Overview
22
22
years of professional experience
Work History
Food and Consumable Associate
Walmart
Manteca, CA
05.2024 - 02.2026
- Built relationships with customers by providing friendly customer service.
- Organized backroom areas to maintain a clean and organized work environment.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Uber Partner/ Lyft
Uber/Lyft
San Francisco, CA
09.2014 - 05.2024
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Drove passengers from pick-up points to deliver to destination.
- Completed over 28,000 rides on both platforms.
Security Officer
ABM Security Services
San Jose, CA
09.2013 - 09.2014
- Observed and reported any suspicious activity to client and local police department
- Responded to calls or complaints made by clients in an immediate timely manner
- Patrol Officer
Sales/Merchandiser
BDI
Hayward, CA
06.2007 - 10.2013
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
- Handled resets according to schedule, including deleted and new merchandise
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris
- Built attractive holiday and seasonal displays for merchandising programs
- Unloaded trailers, received merchandise, verified orders and broke down produce loads
- Organized and positioned product cases in produce warehouse and walk-in cooler.
Volunteer
American Cancer Society Discovery Shop
Stockton, CA
07.2012 - 10.2012
- Operated a cash register to process cash, check and credit card transactions
- Clean and refurbished donated property for resale
- Clean and merchandise sales floor.
Security/Shift Supervisor
Delta Hawkeye Security
Stockton, CA
05.2009 - 05.2012
- Observed and reported any suspicious activity to client and local police department
- Responded to calls or complaints made by clients in an immediate timely manner
- Assigned and scheduled guards for unexpected open shifts.
Team Lead, Logistics Coordinator, and Field Supervisor
MSI
Livermore, CA
07.2004 - 10.2007
- Merchandise stock in grocery stores for monthly reset programs
- Assigned routes and schedules for drivers delivering small fixtures
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Monitored team progress and enforced deadlines.
Education
Some College (No Degree) - Welding Shop Projects
Manteca Education & Training Center
Manteca, CA01-2025
Some College (No Degree) - 38.5 Units Completed
San Joaquin Delta College
Stockton, CA01-2002
High School Diploma - General
Manteca High School
Manteca, CA01-1996
Skills
Creating and running merchandising programs
Inventory control
Staff training and development
Delivery experience
Conflict resolution
Creative problem solver
Certified training in firearms
Certified training in stun guns, tear gas, pepper spray, Detaining and handcuffing, and security report writing
(SMAW) Stick welding
(GMAW) Mig welding
Timeline
Food and Consumable Associate
Walmart
05.2024 - 02.2026
Uber Partner/ Lyft
Uber/Lyft
09.2014 - 05.2024
Security Officer
ABM Security Services
09.2013 - 09.2014
Volunteer
American Cancer Society Discovery Shop
07.2012 - 10.2012
Security/Shift Supervisor
Delta Hawkeye Security
05.2009 - 05.2012
Sales/Merchandiser
BDI
06.2007 - 10.2013
Team Lead, Logistics Coordinator, and Field Supervisor
MSI
07.2004 - 10.2007
High School Diploma - General
Manteca High School
Some College (No Degree) - Welding Shop Projects
Manteca Education & Training Center
Some College (No Degree) - 38.5 Units Completed
San Joaquin Delta College