Orhan (Owen) Orcan
Rutherford,NJ
Summary
Dedicated team player with a knack for creating positive customer experiences. Having spent over a year in the bustling environment of a beach club, I've handled everything from cash transactions and managing supplies to leading a team that served 200+ customers daily. Enjoy the energy of a busy shift and have a solid track record in training teammates to ensure everyone leaves with a smile. Currently on the lookout for part-time opportunities to bring enthusiasm for service and strong people skills to make a real impact.
Overview
1
1
year of professional experience
Work History
Shift Manager
Plan B Restaurant & Beach Club
08.2022 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Accurately handled transactions, managed the main cash register, and maintained detailed records, including customer receipts and invoices.
- Oversaw supply inventory, ensuring stock levels were maintained by placing timely orders for replenishments.
- Provided direct food and beverage service, playing a key role in delivering a memorable dining experience for customers.
Education
Associate of Science - Computer Science
Bergen Community College
Paramus, NJ09.2025
Skills
Cash Handling
Decision-Making
Customer Service and Communication
Invoice and Stock Management
Team Leadership and Training
Adaptability in Dynamic Environments
High-Volume Food and Beverage Service
Timeline
Shift Manager
Plan B Restaurant & Beach Club
08.2022 - 08.2023
Associate of Science - Computer Science
Bergen Community College
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