Owen Wheeler
Muskegon,MI
Summary
Willing and trainable collaborator looking for opportunities to meet needs, improve processes and exceed requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and eager to gain understanding of industry concepts.
Overview
5
5
years of professional experience
Work History
Retail Associate
Home Depot
Muskegon, MI
05.2021 - 08.2021
- Supported loss prevention goals by monitoring shopper behavior.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Maintained parking lots and returned carts to proper location.
- Assisted customers with securing large items for transport.
Volunteer
Reeths-Puffer Schools
Muskegon, Michigan
09.2016 - 06.2019
- Helped with ticket sales, children's activities, and event operations
- Volunteered with groups and organizations to raise funds for NF Michigan, to raise awareness for No More Sidelines, and to build community within the Reeths-Puffer school district.
- Greeted visitors and answered questions about program, requirements and opportunities.
Concessions Worker
Reeths-Puffer Youth Soccer Club
Muskegon, MI
05.2014 - 10.2016
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Consistently provided friendly service to promote better customer engagement.
- Returned unused food items to designated storage areas, making sure to cover and date perishables.
- Responded to customer complaints to help resolve issues.
- Maintained clean, organized workspace according to operational standards.
- Communicated stand offerings and answered guest questions regarding orders.
- Monitored inventory and notified management of deficiencies or shortages.
- Supported team members with various needs depending on customer influx and demand.
- Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
Education
No Degree - Computer Science
Grand Valley State University
Allendale, MIHigh School Diploma -
Reeths-Puffer High School
Muskegon, MI06.2020
Skills
- Flexible Hours
- Product Knowledge
- Exceeding Customer Expectations
- Dependable and Responsible
- Organization and Time Management
- Teamwork and Collaboration
- Self-Motivated
- Flexible and Adaptable
- MS Office Suite
Interests
Avid soccer player and fan. Intramural soccer team captain Winter/Spring 2022
Hiking/Camping enthusiast. Organized and executed several hike-in camping trips for 4-6 campers.
Timeline
Retail Associate
Home Depot
05.2021 - 08.2021
Volunteer
Reeths-Puffer Schools
09.2016 - 06.2019
Concessions Worker
Reeths-Puffer Youth Soccer Club
05.2014 - 10.2016
No Degree - Computer Science
Grand Valley State University
High School Diploma -
Reeths-Puffer High School
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