Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
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Owynn Robison

Gold Beach,OR

Summary

I am a highly-motivated and outgoing individual with a strong desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to utilize my equine skills, care, and management in my career path.

Overview

6
6
years of professional experience

Work History

HR Coordinator

Curry Health Network
Gold Beach, OR
06.2023 - Current
  • Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
  • Developed onboarding materials and presented orientation sessions for new hires.
  • Maintained employee records in compliance with applicable laws and regulations.
  • Answered questions from staff regarding ALL HR-related matters.
  • Explained human resources policies and procedures to employees.
  • Assisted customer service with inbound and outbound calls and emails regarding HR inquiries.
  • Developed employee orientation and training programs for new hires.
  • Updated employee records in HR database system.
  • Processed ALL transfers, terminations, changes, and new hires in HR database system (UKG).

Patient Access Specialist/Switchboard Operator

Curry Health Network
Gold Beach, Oregon
02.2022 - 06.2023
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Responded to patient concerns and inquiries professionally and efficiently.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Verified demographics and insurance information to register patients in computer system.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Completed connections between callers, departments and professionals.
  • Alerted staff of emergency information and general announcements using PA system.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.

Server/Hostess

Port Hole Cafe
Gold Beach, Oregon
06.2019 - 02.2022
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served food and beverages to patrons and confirmed complete orders.
  • Prepared checks, itemizing total meal costs and taxes.

Equine Working Student

Full Circle Farm Sanctuary
Gold Beach, OR
07.2018 - 01.2021
  • Mucked out stalls to remove waste and debris and keep conditions sanitary.
  • Cared for and groomed 8-14 horses each day.
  • Kept horses healthy and ready for activities by preparing and distributing feed and water on-schedule.
  • Completed routine barn upkeep tasks such as stocking supplies.
  • Turned out horses to promote optimal exercise and health.
  • Followed special diets and regular medication administration schedules.
  • Lessons from trainers was in lieu as payment

Skills

  • Human and Animal Safety
  • Patience and Persistence
  • Feeding and Watering
  • Food Intake Monitoring
  • Horse Behavior Education
  • Food Supplement Preparation
  • English Style Riding
  • Western Style Riding
  • Facilities Maintenance
  • First Aid and Immunizations
  • Front Desk Operations
  • HIPAA Compliance
  • Employee Relations
  • People-Oriented
  • Maintains Confidentiality
  • Client Relationship Building
  • Mentoring
  • Team Representative
  • Customer Service

Accomplishments

  • Majority of my childhood was involved in 4H Equine activities. Gaming, trail riding, care, health, anatomy, etc.
  • Equine Working Student at a prestigious equine facility

References

References available upon request.

Timeline

HR Coordinator

Curry Health Network
06.2023 - Current

Patient Access Specialist/Switchboard Operator

Curry Health Network
02.2022 - 06.2023

Server/Hostess

Port Hole Cafe
06.2019 - 02.2022

Equine Working Student

Full Circle Farm Sanctuary
07.2018 - 01.2021
Owynn Robison