Oyin Pariola
Frisco,TX
Summary
Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.
Overview
9
9
years of professional experience
Work History
Project Manager
BC FORWARD
Indianapolis, IN
12.2022 - 05.2024
- Identified project needs by reviewing project objectives and schedules.
- Conferred with project personnel to identify and resolve problems.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Submitted budget estimates, progress reports and cost tracking reports.
- Determined project staffing needs and led resource management.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Project Coordinator
Spherion Staffing
Carmel, IN
02.2018 - 11.2022
- Drafted presentations outlining the current state of specific projects for review by senior managers.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Managed communication channels between various teams involved in the execution of complex projects.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Collaborated with internal teams to develop project solutions resulting in on-time execution.
Lead Customer Service Representative
Stericycle Indianapolis
Indianapolis, IN
06.2015 - 01.2018
- Provided assistance with the implementation of new customer service technologies.
- Handled inquiries from customers regarding product information or services offered.
- Participated in cross functional meetings to discuss upcoming initiatives related to customer service.
- Ensured compliance with applicable laws and regulations concerning customer service operations.
- Provided guidance and support to customer service representatives.
- Tracked customer issues and worked closely with relevant teams to resolve them quickly.
- Conducted regular staff training sessions on customer service techniques.
Education
Associate of Arts - Psychology
Ivy Tech Community College of Indiana
Indianapolis, IN06-2020
Skills
- Strategic Planning
- Risk Management
- Root Cause Analysis
- Project tracking
- Schedule Management
- Inventory Control
- Data Analysis
- Resource Allocation
- Client Relations
- Agile Methodology
- Scrum processes
Affiliations
In my spare time, I like to design ideas and collaborate with my overseas team for my clothing brand "alaafia." Alaafia is a woman owned clothing brand focused on highlighting the delicateness and precision of true African fashion to people all over the world. With the entire production team being in a different continent, there are challenges such as time difference, fabric sourcing and internet difficulties sometimes. I am fortunate enough to have a team that makes it work no matter the obstacle.
Timeline
Project Manager
BC FORWARD
12.2022 - 05.2024
Project Coordinator
Spherion Staffing
02.2018 - 11.2022
Lead Customer Service Representative
Stericycle Indianapolis
06.2015 - 01.2018
Associate of Arts - Psychology
Ivy Tech Community College of Indiana
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