Ozaliqe Williams
Vacaville,CA
Summary
Over five years of experience in caregiving, customer service, and diverse laboratory environments, with a strong foundation in emotional intelligence to effectively empathize with and understand others. Expertise in caregiving and problem resolution enhances the ability to remain present while actively listening and comprehending individual needs. This holistic approach considers various contextual factors, including socioeconomic status, ensuring thoughtful and compassionate responses to those in distress. Committed to fostering supportive interactions to create positive outcomes for individuals facing challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Secretary
SoulConnectionTherapy
SUISUN CITY
06.2025 - Current
- Oversaw scheduling and rescheduling of therapy appointments to enhance client engagement. Developed strategies to streamline appointment management and improve client satisfaction. Fostered a supportive environment for clients to facilitate their therapy journey.
- Developed and executed plans to optimize website performance and broaden audience engagement.
- Managed calendar organization to facilitate timely appointments and meetings.
- Organized and communicated meeting information to employees, enhancing overall engagement and collaboration.
- Oversaw maintenance and expedited delivery of official documents to ensure compliance and support employer needs.
- Maintained confidential client records using electronic health record systems for compliance and accuracy.
- Managed scheduling and appointment booking for therapy sessions, ensuring optimal client flow.
- Handled incoming calls and inquiries, providing information about services offered by the practice.
- Developed administrative protocols to improve office workflow and service delivery consistency.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Entered data into system and updated customer contacts with information to keep records current.
Catering Assistant
Williams Cuisine
Fairfield
01.2018
- . Created a catering menu based on the client's preferences, the type of event, dietary restrictions, and budget.
- . Kept the customer and food preparation areas clean and well-organized for maximum efficiency.
- . Made product recommendations when it was appropriate.
- . Prepared specialty meats, salads, and cheeses by slicing, serving, and packaging them.
- . Advised.
- . Completed cash transactions in a timely and accurate manner.
- . Cooked and prepared chicken, pork, beef, and soy burgers by chopping, dicing, and mixing ingredients and seasonings.
- . Followed all health and sanitation rules and regulations.
- . Made a point of emphasizing quick and friendly customer service.
- . Followed federal and local kitchen safety regulations to avoid food poisoning.
- . Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
- . Was responsible for handling products and equipment in accordance with safety and sanitation regulations.
- . Kept an eye on things.
- . Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience.
- . Cleaned and sanitized kitchen equipment, service areas, and dining areas to prevent germs from spreading.
- . Executed a synchronized meal service that served multiple guests at the same time with speed and efficiency.
In House supportive services/ In Home Caregiver
IHSS
Suisun City
01.2017 - Current
- Facilitated therapeutic interactions with clients, promoting happiness and healthy coping strategies.
- Established enduring professional relationships by consistently demonstrating kindness and positivity in patient and family interactions.
- . Organized and administered medications on a regular basis to help alleviate symptoms and improve quality of life.
- . Oversaw routine activities such as medication and personal hygiene to ensure safety.
- . Was in charge of daily activities and offered assistance when necessary.
- Facilitated independence for disabled individuals through vigilant monitoring of safety protocols.
- . Worked to improve the patient's outlook and daily living through compassionate care.
- Implemented systematic cleaning and organization protocols to uphold safety standards in patient area.
- . Ensured each patient's safety and well-being in accordance with the care plan.
- . Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.
- Assisted clients with daily living activities, enhancing their comfort and independence.
- Monitored client health and safety, promptly reporting any changes to healthcare professionals.
Undergraduate Research Assistant
SES Lab
Davis
02.2024 - 08.2024
- Administered social stress tests to children. Assisted in interactions between child participants and their parents. Conducted recruitment calls for parent and child participants.
- Developed saliva sample packets to facilitate accurate specimen collection.
- Executed data entry, translation, analysis, and coding of SES and sociodemographic information using Excel to support research initiatives.
- Conducted literature reviews to support ongoing research projects and identify relevant methodologies.
- Assisted in data collection and analysis using statistical software to ensure accurate results.
- . printing participant sheets, data collection, and calling schools to get approved to advertise the experiment for participants.
Volunteer Black Joy Coordinator
Color of Change
Oakland
08.2020 - 10.2022
- . Inform the community on campaigns & COC squad information,
- supports checking in event attendees, greeting the community, and providing directions
- ensuring that walk-ups are registered for the events
- Energizer & MC - Facilitates active member participation
- uplifting/positive energy and Black Joy within member engagement efforts and squad events
- Creating Fun Icebreakers/ Team Building Activities for Squad events
- Communicating opportunities to engage in the campaign with volunteers and others in the community to bring in new volunteers
- Debrief & Celebration - Facilitates debriefing sessions, as well as celebratory spaces to elevate squad successes
- Coordinated outreach initiatives to engage diverse communities in advocacy efforts.
- Developed and maintained project timelines to ensure timely execution of campaigns.
Assistant Secretary/Concession Stand Cashier
Rodriguez High School Football Boosters
Fairfield
06.2018 - 08.2021
- . Secretary for the football boosters, non-profit organization.
- . Recording minutes, documenting student athlete information, keeping contact with parents, sending out thank you letters to donors, scheduling meetings, managing social media accounts, writing up request forms for coaches.
- . Completing customer transactions, cleaning the food or stock areas, assisting in the kitchen area, and maintaining inventory.
Plant Lab Assistant Intern
Blanco Lab
Davis
06.2019 - 08.2019
- . Completed OSHA, ADA, and HIPAA compliance training with flying colors.
- . Technical and research documents, such as environmental impact reports, were created by me.
- . Created agendas and communication materials for team meetings.
- . Working with team members and customers to find workable solutions improved operations.
- . Looked into the origins, relationships, and functions of plant and animal life.
- . Conducted experiments in order to meet the research objectives in plant molds.
- . Was in charge of a large number of DNA and tissue samples.
- . Established effective working relationships with individuals, groups, agencies, and the general public.
- . Used volumetric pipettes and graduated cylinders to compile data gathered from various sources.
Plant Lab Assistant Intern
Melotto Lab
Davis
06.2018 - 08.2018
- . Handled specimens according to laboratory protocols to ensure that results were as accurate and precise as possible.
- . Used Google sheets software to record, report, and post test results.
- . Had an excellent attendance record and was always on time for work.
- . Developed team communications and information for debrief meetings.
- . Kept laboratory equipment clean and in good working order for maximum functionality and longevity.
- . Developed a fine understanding of Cal Osha rules and regulations to follow.
- . maintained a firm cleaning regimen in order to assure there would be no hazards.
- . Ran PCR testing.
- . Accurate use of measurement devices in order to efficiently gather statistical data in lab experiments.
- . Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
- . Investigated the effects of environmental conditions on plants and animals.
- . Established effective working relationships with individuals, groups, agencies, and the general public.
- . Developed a reputation for punctuality and hard work.
Assistant Secretary/Concession Stand Cashier
Armijo High School Football Boosters
Fairfield
06.2016 - 06.2017
- . Secretary for the football boosters, non-profit organization.
- . Recording minutes, documenting student athlete information, keeping contact with parents, sending out thank you letters to donors, scheduling meetings, managing social media accounts, writing up request forms for coaches.
- . Completing customer transactions, cleaning the food or stock areas, assisting in the kitchen area, and maintaining inventory.
Education
Psychology Associates of arts /IGETC - Psychology
Diablo Valley College
Pleasant Hill08-2023
Highschool Diploma - undefined
Rodriguez High School
Fairfield08-2018
BA - Psychology
UC Davis
Davis03-2025
BA - Psychology, Minor: Human Development
UC Davis
Davis03-2025
Master of Science - Counseling Psychology (MFT Concentration)
National Univserity
San Diego, CA04-2028
Skills
- Thoroughness in task execution
- Clear boundary articulation
- Crisis Aware
- Inventory management
- Team collaboration
- Data analysis
- Research documentation
- Public speaking
- Patience
- Conflict resolution
- Food station setup
- Team Leadership
- Adaptability
- Project organization
- Menu presentation
- Communications
- Quick learner
- Customer service
- Cleanliness
- Organization
- Decision-making
- Critical thinking
- Maneuvering large objects
- Dexterity
- Strong work ethic
- Relationship development
- Human Development
- Verbal and written communication
- Office administration
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Calendar management
- Proofreading expertise
- Phone etiquette
- Task prioritization
Extra-Curricular Activities
Thriving and Wellbeing Thriving and Wellbeing
Certification
- Cal Osha Certified
- Food Handlers License
Interests
Research, Volunteering, Reading
Timeline
Secretary
SoulConnectionTherapy
06.2025 - Current
Undergraduate Research Assistant
SES Lab
02.2024 - 08.2024
Volunteer Black Joy Coordinator
Color of Change
08.2020 - 10.2022
Plant Lab Assistant Intern
Blanco Lab
06.2019 - 08.2019
Assistant Secretary/Concession Stand Cashier
Rodriguez High School Football Boosters
06.2018 - 08.2021
Plant Lab Assistant Intern
Melotto Lab
06.2018 - 08.2018
Catering Assistant
Williams Cuisine
01.2018
In House supportive services/ In Home Caregiver
IHSS
01.2017 - Current
Assistant Secretary/Concession Stand Cashier
Armijo High School Football Boosters
06.2016 - 06.2017
Highschool Diploma - undefined
Rodriguez High School
Psychology Associates of arts /IGETC - Psychology
Diablo Valley College
BA - Psychology
UC Davis
BA - Psychology, Minor: Human Development
UC Davis
Master of Science - Counseling Psychology (MFT Concentration)
National Univserity