Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Quick learner and able to adapt to any environment quickly.
Overview
25
25
years of professional experience
Work History
Manager of Operations
Star W Construction
Edgewood, TX
01.2019 - 03.2024
Operate dump truck and schedule deliveries
Inventory management
Bidding jobs and building contracts
Updating customer on all details regarding their project
Paramedic Supervisor
Champion EMS
Canton , TX
01.2011 - 11.2018
Supervised the daily operations of a fleet of ambulances and paramedics.
Monitored and evaluated personnel performance in order to ensure compliance with departmental policies and procedures.
Performed administrative duties such as scheduling shifts, managing payroll records, ordering supplies.
Reviewed incident reports submitted by paramedics for accuracy and completeness.
Inspected ambulances prior to each shift for cleanliness, proper functioning of equipment.
Warehouse Worker
Target Distribution
Lindale, TX
08.2008 - 02.2011
Received and tracked incoming inventory shipments.
Organized warehouse space for efficient storage of products.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Assembled orders according to customer requests.
Operated scanners, computers, and other equipment to track orders.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Operations Manager
Van Tone Creative Flavors
Terrell, TX
02.1999 - 07.2008
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Provided technical expertise in the design and implementation of automated systems used in the operations department.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Managed scheduling, training and inventory control.
Education
Paramedic Certificate - Emergency Medical Technology
Trinity Valley Community College
Athens, TX
05-2010
CDL - Commercial Driver
Skills
Inventory Oversight
Contract Review And Recommendations
Project Management
Inventory Management
Project Estimation And Bidding
Contract Development
Project Scheduling
Decision-Making
General Management And Administration
Production Schedule Adherence
Policy Enforcement
Budgeting And Cost Control Strategies
Scheduling
Maintenance Oversight
Warehouse Operations
Contract Management
Performance Evaluations
Timeline
Manager of Operations
Star W Construction
01.2019 - 03.2024
Paramedic Supervisor
Champion EMS
01.2011 - 11.2018
Warehouse Worker
Target Distribution
08.2008 - 02.2011
Operations Manager
Van Tone Creative Flavors
02.1999 - 07.2008
Paramedic Certificate - Emergency Medical Technology
Trinity Valley Community College
CDL - Commercial Driver
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