Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Five Below
Sunrise, FL
06.2023 - Current
Demonstrated excellent customer service skills at all times.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Front Desk Agent
Planet Fitness Gym
Plantation, FL
07.2021 - 01.2023
Received incoming calls and coordinated with staff to fulfill customer requests.
Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Education
Associate of Science - Marketing Management And Research
Broward College
Fort Lauderdale, FL
12-2023
Skills
Shipment Processing
Customer Service
POS System Operation
Product Display
Team Leadership
Team Collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Partake in Soccer and Volleyball in order to optimize physical activity
Enjoy experimental use and increasing application of Ai artwork and design.
Certification
Certificate in Business Operations from Broward college
Certificate in Marketing Operations from Broward college
Certificate in Business Management from Broward college
Certificate in Business Specialist from Broward college
Certificate in Entrepreneurship from Broward college
Timeline
Store Associate
Five Below
06.2023 - Current
Front Desk Agent
Planet Fitness Gym
07.2021 - 01.2023
Associate of Science - Marketing Management And Research