Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PA VUE

Cottage Grove,MN

Summary

Dedicated and compassionate recently licensed Registered Nurse (RN) with a career history in direct patient care and care coordination. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Clinical Support Coordinator

Optum
06.2020 - Current
  • Responsible for assuring quality of clinical services is maintained through evaluation of Compensation and Pension document requests and approving Veteran’s Benefits Administration order requests
  • Collaborates with subject matter experts, leads, and supervisors to ensure completion of work aligns with established production and quality standards
  • Collaborates with nurses on Original Provider Addendum Returned Exams
  • 98.65% quality on book marking, order approvals, TBI, IMOs, Specialty exams, OP Addendum returned exams tasks
  • Identify order requests based on priority date and complete them within required turnaround time.

Personal Care Assistant

Orion ISO
09.2014 - 06.2020
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Managed financial transactions and record keeping with strict attention-to-detail
  • Communicated with client and caregivers to address inquiries and issues.
  • Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
  • Fostered open communication between all parties involved in client's care plan, resulting in cohesive team efforts and improved client outcomes.

Pharmacy Technician

Kmart and Target Pharmacy
09.2005 - 07.2014
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Collaborated with pharmacists and other pharmacy staff members to improve efficiency and deliver high-quality patient care.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within department.

Education

Associate of Science - Nursing

Century College
White Bear Lake
05.2019

Skills

  • Patient Monitoring
  • HIPAA Compliance
  • Multidisciplinary Team Collaboration
  • Direct Patient Care
  • Patient and Family Advocacy
  • Medication Administration
  • Medical Records Management
  • Patient Education
  • Tracheostomy Care

Certification

Registered Nurse, State of Minnesota, Pa Joua Vue, 2522841 January 2024

Timeline

Clinical Support Coordinator

Optum
06.2020 - Current

Personal Care Assistant

Orion ISO
09.2014 - 06.2020

Pharmacy Technician

Kmart and Target Pharmacy
09.2005 - 07.2014

Associate of Science - Nursing

Century College

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