PA VUE
1st Choice Pediatric Home Care (now Team Select)
Ramsey,MN
12
years of professional experience
2
Languages
HUMAN RESOURCES | STAFFING | RECRUITING | HEALTHCARE OPERATIONS
HR and healthcare staffing professional with 12 years of experience in pediatric home care, including responsibility for recruitment, managing client and nurses in assigned regions, interviewing, new-hire onboarding, staffing coordination, employee support, HR documentation, leave and resignation processes, benefits communication, payroll-related processes, and nursing-license verification. Experienced in supporting employees throughout the employment lifecycle while ensuring reliable staffing for client care. Known for strong communication, organization, responsiveness, and the ability to work effectively in a fast-paced healthcare environment. Fluent in Hmong and English.
Work History
Human Resource /Client Relationship Manager
11 Years 7 Months- Oversee Human Resources and Staffing Coordinator functions supporting day-to-day workforce operations for a pediatric home care organization.
- Recruit nurses throughout the metro area by posting positions, sourcing candidates, conducting interviews, and supporting the hiring process.
- Coordinate staffing assignments between nursing staff and pediatric clients' home care needs, maintaining coverage for open shifts and call-ins.
- Serve as an on-call staffing resource, responding to same-day staffing needs and identifying coverage for unexpected absences.
- Conduct interviews for open positions and prepare and complete new-hire paperwork, orientation, and training.
- Communicate with new employees regarding company benefits, workplace processes, and employment-related questions.
- Support employees who resign or request leaves of absence, helping communicate processes and required documentation.
- Monitor Minnesota nursing licenses through the Minnesota State Board of Nursing to support staffing and compliance requirements.
- Maintain payroll schedules and assist with W-4-related processes and employee documentation.
- Support employee and client communication in Hmong and English, including translation for Hmong-speaking clients and families.
- Manage staffing and administrative information using Workday, Statewise, Dropbox, KanTime, Outlook, and related office systems.
- Provide front-office support including phone management, patient registration for case managers, nurse interview check-in, and general administrative support.
Direct Support Professional
3 Months- Provided direct support to clients with mental health and complex care needs, including safe transfers, G-tube care, medication routines, and monitoring.
Patient Care Assistant
6 Months- Provided one-on-one client support, personal care, transportation, school routines, and medication assistance.
- CPR Certified and Medication Administration Certified.
Patient Care Assistant
6 Months- Provided daily living support, personal care, meal preparation, and medication assistance for clients with dementia, mental illness, and cerebrovascular conditions.
Education
- Human Resource Management
Approximately 2 years of coursework completed; not currently enrolled.
Skills
Recruiting & Talent Acquisition
Managing clients and nurses in the northern regions
Employee Onboarding
Interviewing
Staffing & Workforce Coordination
Employee Relations Support
Leave of Absence Support
Benefits Communication
HR Documentation
Compliance & License Verification
Payroll/Employee Documentation
Healthcare HR
Employee Communication
Office Operations
Hmong/English Communication
Microsoft Outlook
Dropbox
KanTime
Workday
Statewise
LANGUAGES
Hmong — Fluent
English — Fluent
Timeline
Human Resource /Client Relationship Manager
1st Choice Pediatric Home Care (now Team Select)
03.2015 - CurrentRead More
Direct Support Professional
Mains' Services
02.2015 - 05.2015Read More
Patient Care Assistant
Lifeworks
11.2014 - 05.2015Read More
Patient Care Assistant
Sunlight Service
11.2014 - 05.2015Read More
Metropolitan State University
from Human Resource Management
Read More
TARGET ROLES
- HR Generalist
- Senior HR Coordinator
- HR Manager
- Staffing Manager
- Talent Acquisition/Recruiting
- Healthcare HR
- Healthcare Operations