Pablita Zamora
Mesa,AZ
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Dollar Tree as an Assistant Manager. Proven ability to enhance guest engagement and accuracy in cash handling, fostering a positive environment and achieving operational excellence. Adept at multitasking and collaborating with teams to exceed service expectations.
Overview
7
7
years of professional experience
Work History
Server/cook
Thunder Mountain Enterprices
02.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Dollar Tree
06.2022 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Housekeeper
Candlewood Suites Hotel
02.2021 - 10.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Florist
The Flower Shop
02.2017 - 05.2021
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Education
GED - Basics
JTPA
Douglas Arizona03.1995
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish , english
Native or Bilingual
Timeline
Server/cook
Thunder Mountain Enterprices
02.2023 - 01.2024
Assistant Manager
Dollar Tree
06.2022 - 12.2022
Housekeeper
Candlewood Suites Hotel
02.2021 - 10.2021
Florist
The Flower Shop
02.2017 - 05.2021
GED - Basics
JTPA
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