Pablo Buentello
Whitehall,PA
Summary
As operations leader; enhancing supply chain efficiency and boosting customer satisfaction through strategic problem-solving and effective team coordination. Skilled in warehouse management and committed to workplace safety, to drive continuous improvement and foster employee engagement to achieve organizational goals. collaborated to streamline large projects like our Amazon, Chynleer elevator corp, and Samsung accounts.
I've spent 2 years as field operations manager with the travel team for UNIS. We were tasked to travel to various UNIS warehouses problem solving supply chain challenges.
Overview
7
7
years of professional experience
Work History
Inbound Supervisor
UNIS
Northampton
12.2024 - Current
- Coordinated with other departments to improve overall supply chain efficiency, resulting in reduced lead times for customers.
- Collaborated with cross-functional teams to resolve any discrepancies or issues that arose during the inbound process, minimizing delays in product availability.
- Reduced order errors with thorough quality control checks and effective communication with warehouse team.
- Established safety protocols and conducted regular inspections, leading to a safer work environment for employees.
- Streamlined inbound processes by implementing efficient scheduling and inventory management systems.
- Managed employee schedules, approving time off requests, and adjusting staffing levels as needed to accommodate fluctuations in workload.
- Increased customer satisfaction by ensuring timely and accurate delivery of products to clients.
- Optimized warehouse space utilization by implementing an effective storage plan based on product types and priority levels.
- Ensured proper documentation of all inbound shipments was maintained in accordance with company guidelines, reducing instances of lost or misplaced items within the warehouse.
- Played a key role in hiring decisions by conducting interviews, evaluating candidates'' qualifications, and selecting new team members who positively contributed to company culture and performance goals.
- Assessed employee performance through regular evaluations, identifying top performers for recognition and providing constructive feedback when needed.
Field Operations Manager
UNIS
Northampton
02.2019 - 03.2023
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Managed large-scale projects from inception to completion, consistently meeting deadlines and staying within budget constraints.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Aligned field operations goals with overall company goals.
- Implemented quality control measures to minimize errors during project execution, resulting in fewer customer complaints and higher satisfaction rates.
- Established strong relationships with vendors and suppliers, negotiating favorable contracts to reduce operational expenses.
- Implemented and maintained high standards of quality in all areas.
- Collaborated with cross-functional teams to identify areas of improvement, driving continuous process enhancements.
- Mentored junior staff members through coaching sessions and performance evaluations, promoting professional growth within the team.
- Developed and executed comprehensive training programs for field staff, increasing overall skill levels and proficiency.
General Laborer
Chicago Steel
Gary, IN
12.2017 - 10.2019
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Managed large-scale projects from inception to completion, consistently meeting deadlines and staying within budget constraints.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Aligned field operations goals with overall company goals.
- Implemented quality control measures to minimize errors during project execution, resulting in fewer customer complaints and higher satisfaction rates.
- Established strong relationships with vendors and suppliers, negotiating favorable contracts to reduce operational expenses.
- Implemented and maintained high standards of quality in all areas.
- Collaborated with cross-functional teams to identify areas of improvement, driving continuous process enhancements.
- Mentored junior staff members through coaching sessions and performance evaluations, promoting professional growth within the team.
- Developed and executed comprehensive training programs for field staff, increasing overall skill levels and proficiency.
Education
Donald Gavit High School
Hammond, IN05.2011
Skills
- Operational efficiency
- Motivational skills
- Warehouse management
- ERP systems proficiency
- Key performance indicators
- Employee engagement
- Shipping and receiving
- Warehouse operations
- Supply chain
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Workplace safety
- Critical thinking
- Organizational skills
- Adaptability and flexibility
- Material handling
- Decision-making
- Safety compliance
- Relationship building
- Shift planning
- Team coordination
- Incident investigation
- Labor management
- Team building
- Task prioritization
- Equipment operation
- Self motivation
- Route planning
- Coaching and mentoring
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Risk assessment
- Hazardous materials handling
- Incident reporting
- Interpersonal communication
- Materials movement
- Quality control
- Documentation and reporting
- Strategic planning
- Schedule management
- Staff training
- Continuous improvement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Inbound Supervisor
UNIS
12.2024 - Current
Field Operations Manager
UNIS
02.2019 - 03.2023
General Laborer
Chicago Steel
12.2017 - 10.2019
Donald Gavit High School