Pablo Daniel Arbelaez
Nike Inc.
Bronx,New York
13
years of professional experience
Results-driven professional with expertise in delivering outstanding customer service in fast-paced environments. Strengthens customer relationships and achieves corporate targets, fluent in Spanish and English. Experienced in inventory auditing, demand forecasting, and stock control, ensuring efficient management and reducing discrepancies to enhance operational efficiency.
Work History
Customer Service · Inventory Specialist
5 Years- Executed Back of House duties, including receiving shipments, processing stock, and organizing inventory.
- Audit stock levels to ensure inventory accuracy.
- Oversee storage of inventory to ensure the inventory is systemized and physically available.
- Coordinating stock, documenting transactions and maintaining records.
- Oversaw inventory storage to maintain systematic organization and physical accessibility.
- Coordinated stock management, documented transactions, and maintained accurate records.
- Maintained a working knowledge of Nike’s products and services.
- Managed overnight inventory processes to enhance customer service.
- Focused on maintaining accurate inventory records and supply flow.
Brand Ambassador: Customer Service · Inventory Specialist
2 Years 3 Months- Brand Ambassador: Customer Service
- Engaged consumers during events and foot traffic at Sony Square, merchandising Sony products and services according to plan and ensuring functionality.
- Engage with consumers during planned events and through general foot traffic at Sony Square. Ensure all Sony products and services are merchandised according to plan and functioning properly.
- Articulate knowledge of all things Sony in a way that turns visitors into loyal Sony Fans.
- Created unique engagements between customers and Sony Brand, enhancing overall customer experience.
- Listened to customers and connected them with appropriate technology or entertainment solutions.
- Listen to a customer and connect them with the appropriate technology or entertainment need.
- Served as a brand ambassador to enhance customer service interactions.
- Managed inventory levels to ensure product availability.
Sales Specialist · Customer Service · Inventory Specialist
10 Months- Managed day-to-day store operations, overseeing customer service, sales, merchandising, training, inventory control, vendor and employee relations, staffing, cash control, and business planning.
- Sold Bose products by delivering customer-focused engagement strategies, creating extraordinary experiences for customers by personalizing products and services to meet their unique needs.
- Achieved individual and team sales goals through customer-focused engagement strategies, delivering captivating product demonstrations and excellent Bose Music Theater presentations, while collaborating effectively within a team.
- Assisted customers with product selection and inquiries in a retail environment.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Managed stock levels and organized inventory in accordance with company policies.
Education
Bachelors Degree - Arts Management
HS Diploma - ArtDesign
Skills
Inventory management
Inventory Optimization
Customer service
Sales
Project Management
MSOffice Suite
Strategic Planning
Bilingual: Spanish
English
Active Listener
Effective Communicator
Teamwork and collaboration
Multitasking
Approachable
Inventory control
Personal Information
Title: Bilingual Professional
Timeline
Customer Service · Inventory Specialist
Nike Inc.
10.2021 - CurrentRead More
Brand Ambassador: Customer Service · Inventory Specialist
Sony Corporation of America
05.2017 - 08.2019Read More
Sales Specialist · Customer Service · Inventory Specialist
Burberry Unlimited
07.2013 - 05.2014Read More
High School Of Fashion Industries
HS Diploma from ArtDesign
Read More
SUNYPurchase College
Bachelors Degree from Arts Management
Read More