Pablo Monteverde
Yuma,AZ
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets, and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Searching for a position that will allow me to thrive in a role that fosters innovation and encourages personal and professional growth..
Overview
1
1
Certification
Work History
Dynamic Pc Technician
Worldwide Technical Services
01.2024 - Current
- Reduced downtime by performing routine maintenance on computer systems, ensuring optimal functioning at all times.
- Generated reports for customer service issues and repair records.
- Assisted customers with technical support inquiries.
- Conducted thorough diagnostics on malfunctioning computers to identify root causes of issues.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Contributed to the development of company-wide IT policies and procedures for optimal system management.
Education
No Degree - Computer And Information Sciences
Southwest Technical Education District of Yuma
Yuma05.2024
High School Diploma -
Cibola High School
Yuma, AZ05.2023
Skills
- Desktop Technical Support
- Testing and evaluation
- Hardware Installation
- System diagnostics
- Critical Thinking
- Software configuration
- Microsoft Office
- Control Precision
- Application installations
Certification
AWS Cloud Computing/IT support
Lenovo Pc Service Technician
Dell Pc Service Technician
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Dynamic Pc Technician
Worldwide Technical Services
01.2024 - Current
No Degree - Computer And Information Sciences
Southwest Technical Education District of Yuma
High School Diploma -
Cibola High School
Similar Profiles
Alexander HoldenAlexander Holden
IT Technician at Worldwide Technical ServicesIT Technician at Worldwide Technical Services
John ShirleyJohn Shirley
Field Service Technician at Worldwide Technical ServicesField Service Technician at Worldwide Technical Services
Mark ToneyMark Toney
Field Service Technician at Worldwide Technical ServicesField Service Technician at Worldwide Technical Services
Tamara TorresTamara Torres
Payroll Specialist at Yuma School District OnePayroll Specialist at Yuma School District One
Crystal CoronaCrystal Corona
Behavioral Health Technician Supervisor at Emoticare / Red Mountain Behavioral HealthBehavioral Health Technician Supervisor at Emoticare / Red Mountain Behavioral Health