PABLO PIMENTEL
Roslindale,MA
Summary
Hard-worker, motivated, friendly. Well-experienced in the customer Service area and Technical Support. Goal-oriented professional capable of working independently with little to no supervision, strong safety focus.
Overview
9
9
years of professional experience
Work History
Driver
Uber
Boston, USA
03.2019 - Current
- Transporting passengers and food service to customer locations in an efficient and timely manner
Ramp agent
United Airlines
Boston, USA
03.2022 - 09.2023
- Airplane inbound/outbound service which includes: parking the plane at gates, perform a walk around the plane searching for any physical or electrical damage, service ground power 'electricity', air conditioning and handle baggage, then dump then at the carrousel for customers to pick them up
- For departures same but push the plane to the taxiway with a push back tractor
- Ensure everything is done with extra care and safety as number one priority
Ground Operations
JetBlue Airlines
Boston, USA
05.2018 - 05.2019
- Secure the gate area for incoming aircraft, direct the aircraft to the gate, load/download passengers luggage in a timely manner, provide water, electricity and air condition to the aircraft, bring passengers luggage to designated belt to be pick up, direct the aircraft to taxiway for take off
Sales Agent
Great Virtual Works
Fort Lauderdale, USA
06.2017 - 01.2018
- Met or exceeded sales goals for Omega XL accounts by providing an outstanding knowledge of the product to the customers, responding to requests, inquiries, suggestions and concerns quickly and corteous
- Remote, inbound calls
Tech Support
Gall Center Pro
Santo Domingo, Dominican Republic
01.2016 - 06.2017
- Following the project's guideline, diagnosed and resolved problems related to Brother's printers and provide an exceptional client support
Education
Aviation Maintenance Technology -
Cape Cod Community college
Plymouth, MA09-2025
English as a Second Language (ESL) -
Bunker Hill Community College
Boston, MA01.2013
High School Diploma -
Liceo Hilda Gutiérrez
Santo Domingo01.2004
Skills
- English and Spanish
- Problem solving
- Customer service
- Technical Support
- Computer tech
- Microsoft Office
- Adobe Fotoshop
- Hydraulic and pneumatics
- Aircraft tires replacement
- Aircraft weight and balance
- Landing gear
- Sheet metal structures
- Riveting work
- Corrosion control
- Welding
- Communications & navigation systems
- Power Tool Operation
- Hand tools proficiency
- Parts inspection
- Maintenance Documentation
- System Troubleshooting
- Structural Repairs
- Aircraft coverings & finishes
- Composite technology
- Precision measuring
- Engine electrical systems
- Electricity and electronics
- Safety wiring
Skills
Creative problem solving, Customer satisfaction, Account Management, Technical Support, English/Spanish
Timeline
Ramp agent
United Airlines
03.2022 - 09.2023
Driver
Uber
03.2019 - Current
Ground Operations
JetBlue Airlines
05.2018 - 05.2019
Sales Agent
Great Virtual Works
06.2017 - 01.2018
Tech Support
Gall Center Pro
01.2016 - 06.2017
Aviation Maintenance Technology -
Cape Cod Community college
English as a Second Language (ESL) -
Bunker Hill Community College
High School Diploma -
Liceo Hilda Gutiérrez
Similar Profiles
Calvenel Junior JeanCalvenel Junior Jean
Driver at UberDriver at Uber
Leonardo De Castro SilvaLeonardo De Castro Silva
Independent Driver Partner at UberIndependent Driver Partner at Uber
Rob Keith BanlaygasRob Keith Banlaygas
UBER Driver at UberUBER Driver at Uber
Jason TuckerJason Tucker
Rideshare Driver at UberRideshare Driver at Uber
Lakhya OwensLakhya Owens
HHA at Bayada Home HealthHHA at Bayada Home Health