Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pablo Ramirez JR

Laredo

Summary

Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 4 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CDL Truck Driver

FRIO Express
10.2024 - Current
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected load security and checked for damages.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.

CDL Truck Driver

TSJ International Services
02.2023 - 10.2023
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

CDL Truck Driver

Cr England
05.2022 - 01.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

CDL A OTR Truck Driver

EIG
02.2022 - 05.2022
  • Assisted in loading/unloading when necessary, contributing to a more efficient overall process from start to finish.
  • Navigated various weather conditions safely, resulting in zero accidents or delays due to weather-related issues.
  • Utilized GPS technology for efficient route planning and real-time traffic updates.
  • Maintained accurate logs of hours driven, mileage, and expenses for proper reporting.

Electrical Engineering Technician

PEG Energy
07.2021 - 01.2022
  • Enhanced troubleshooting capabilities by staying current on industry advancements, tools, techniques, as well as attending relevant training sessions when available.
  • Evaluated electrical installations and systems to isolate faults and implement corrective actions.
  • Supported project completion deadlines by efficiently managing multiple tasks simultaneously while maintaining attention to detail.
  • Conducted thorough analyses of power distribution networks to identify areas requiring improvement or modification for better performance results.

Supervisor

Concentrix
12.2019 - 06.2021
  • Maintained and developed safety culture among all team members.
  • Enabled interdepartmental communications between all maintenance associates and Business Unit Managers.
  • Engaged team members in collaborative problem solving.
  • Performed routine clerical and administrative functions, including answering incoming phone calls.
  • Contacted community agencies and organizations to obtain available resources and services for clients.
  • Interpreted company policy to employees and enforced company policy and practices.

Recruiter

Concentrix
10.2018 - 06.2021
  • Contributed administratively to smooth running of branch operations.
  • Implemented innovative ideas and processes to streamline and improve provider recruitment functions.
  • Performed job and task analysis to document job requirements and objectives.
  • Worked as full time schedule of up to 40 hours per week.
  • Assisted management team with Company Employee Referral Program.
  • Increased knowledge on technologies and responsibilities for roles.
  • Coordinated with line managers to fill job requisitions.
  • Expanded sourcing strategies for talent acquisition.
  • Filed and maintained integrity of employee personnel files and client charts.
  • Ensured accurate and timely reporting of area data.
  • Provided strategic guidance and advice in true partnership with executive leadership.
  • Entered job opening and applicant information into computer database.

Customer Service Representative

Concentrix
10.2018 - 11.2019
  • Navigated through automated information systems to analyze caller's situation.
  • Greeted and assisted all customers in prompt, friendly and courteous manner.
  • Identified customer needs by reviewing customer accounts and inquired to develop.
  • Received and resolved, within established guidelines, customer questions and concerns.
  • Organized, prioritized and independently solved problems in fast-paced environment.
  • Provided customers with reliable information regarding product specifications and pricing.
  • Demonstrated excellent spelling and grammar skills.
  • Met minimum individual and departmental goals and service level agreements.
  • Provided assistance with maintaining customer records and accounts.

Cashier

Stripes
06.2016 - 02.2017
  • Provided exceptional customer service by being pleasant, courteous and helpful to customers.
  • Tendered customer transactions in quick and efficient manners.
  • Supervised and trained personnel in various cashier task and duties.
  • Maintained correct flow of orders at drive-thru window.
  • Worked flexible schedule to meet needs of business.
  • Monitored productivity and quality of cashier performance.

Education

Associate in Arts (A.A.) - Civil Justice - Law Enforcement

Laredo College
Laredo, Texas
08.2018

High School Diploma - undefined

Nixon High School
Laredo, Texas
06.2017

Skills

  • Spanish Speaking
  • Oral And Written Communication
  • Customer Service Experience
  • Call Center Experience
  • Assist Customers
  • Basic Computer Skills
  • Customer Experience
  • Meetings
  • Excellent Communication
  • Writing
  • Excel
  • Inbound Calls
  • Navigation Support
  • Problem-Solving Skills
  • Communication Skills
  • Spanish
  • Quality Service
  • Customer Service Skills
  • Excellent Time Management Skills
  • Self-Motivated
  • Customer Focused
  • Call Center Environment
  • Communication
  • Planning
  • Applicant Tracking Systems
  • Verbal And Written Communication
  • Networking
  • Candidate Generation
  • Referrals
  • Cold-Calling
  • Servicing
  • Management
  • Ability To Adapt
  • Leadership Skills
  • Greeting Customers
  • Inventory Control
  • Client Service
  • Collect Payments
  • Stock Shelves
  • Flexible Availability
  • Friendly And Outgoing
  • Checking Out Customers
  • Effective Customer Service
  • Excellent Customer Service
  • Ability To Lift
  • Strong work ethic
  • Safe driving
  • Commercial driving
  • Dependable and reliable
  • Route planning
  • Long-haul driving
  • GPS and route planning
  • Vehicle inspections
  • Attention to detail
  • Clean MVR
  • Customer service
  • Equipment operation
  • Class A commercial Driver's license

Certification

  • Licensed [CDL Class A ]

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

CDL Truck Driver

FRIO Express
10.2024 - Current

CDL Truck Driver

TSJ International Services
02.2023 - 10.2023

CDL Truck Driver

Cr England
05.2022 - 01.2023

CDL A OTR Truck Driver

EIG
02.2022 - 05.2022

Electrical Engineering Technician

PEG Energy
07.2021 - 01.2022

Supervisor

Concentrix
12.2019 - 06.2021

Recruiter

Concentrix
10.2018 - 06.2021

Customer Service Representative

Concentrix
10.2018 - 11.2019

Cashier

Stripes
06.2016 - 02.2017

High School Diploma - undefined

Nixon High School

Associate in Arts (A.A.) - Civil Justice - Law Enforcement

Laredo College

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