Pablo Rubio
Mountaire Farms of North Carolina
Sanford,NC
2
Languages
1
Certification
30
years of professional experience
Results-driven Benefits Coordinator experienced in onboarding and employee relations. Enhanced employee understanding of benefit options through effective communication and multitasking during open enrollment events. Committed to professional growth and team success while managing multiple priorities and developing efficient processes.
Work History
Benefits Coordinator
8 Months- Assisted in administering employee benefits programs and enrollment processes.
- Coordinated communication between employees and benefits providers for timely issue resolution.
- Maintained up-to-date knowledge of federal and state benefits regulations.
- Supported onboarding processes by providing new hires with benefits information and resources.
- Processed benefit claims and inquiries, ensuring prompt responses to employee requests.
- Facilitated training sessions for employees on understanding their benefit options and eligibility requirements.
- Facilitated new hire orientations, providing comprehensive information on company-sponsored benefit programs.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decision making.
Shipping and Receiving Supervisor /Bilingual Customer Service Representative
28 Years 11 Months- Oversaw daily shipping and receiving operations, ensuring timely order fulfillment and accuracy.
- Coordinated with logistics partners to optimize transportation schedules and minimize delays.
- Implemented process improvements that enhanced workflow efficiency and reduced errors in inventory management.
- Trained and mentored team members on best practices for shipping procedures and safety compliance.
- Monitored inventory levels and conducted regular audits to maintain accurate stock records.
- Developed training materials to enhance staff knowledge of shipping software and equipment usage.
- Collaborated with cross-functional teams to streamline communication between departments regarding shipments.
- Led initiatives to reduce operational costs while maintaining high standards of service quality.
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Facilitated smooth transitions during shift changes by creating comprehensive handover notes detailing pending tasks and potential issues.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
- Collaborated with sales team to resolve customer complaints quickly and efficiently.
- Managed inventory levels effectively through regular audits, adjustments, and communication with suppliers.
- Reduced overtime hours by allocating resources effectively and prioritizing tasks based on urgency and importance.
- Improved team performance with regular training sessions on safety procedures, equipment operation, and time management.
- Implemented cost-saving measures that reduced overall shipping expenses without compromising quality or timeliness of deliveries.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and provide consistent information.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Oversaw the warehouse crew stocking inventory and preparing loads.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Determined staffing needs, developing schedules to staff all shifts.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Utilized [Language] proficiency to build relationships with [Language]-speaking customers.
Human Resources Assistant
2 Years 9 Months- Coordinated recruitment efforts, including job postings and candidate scheduling.
- Managed employee onboarding processes, ensuring compliance with company policies and procedures.
- Responded to employee inquiries regarding benefits, payroll, and workplace policies promptly.
- Assisted in maintaining employee records and HR databases for accuracy and confidentiality.
- Supported performance evaluation processes by gathering feedback and compiling reports.
- Developed content for internal communications to enhance employee engagement and awareness.
- Collaborated with HR team to streamline administrative processes, improving overall efficiency in operations.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout the interviewing and hiring process.
Education
High School Diploma
No Degree - Accounting Administration.
- Extracurricular Activities: [Activity]
Skills
Communication skills
Employee relations
Verbal communication
Onboarding process management
Excellent communication
Benefits administration
Teamwork and collaboration
Relationship building
Effective communication
Multitasking
Problem-solving skills
Accomplishments
- Supervised team of 25 or more staff members.
- Documented and resolved any issue which led to positive
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- Licensed [Forklift driver trainer] - 10 years
- Certified Safety site coordinator[Pentair Pool Water & Spa] - [ 8 years]
- Customer Service Area certification], [Pentair Pool Water & Spa] - 5 years.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Benefits Coordinator
Mountaire Farms of North Carolina
01.2026 - CurrentRead More
Human Resources Assistant
Mountaire Farms of North Carolina
07.2022 - 04.2025Read More
Shipping and Receiving Supervisor /Bilingual Customer Service Representative
Pentair Water Pool And Spa
01.1997 - 12.2025Read More
John F Kennedy
High School Diploma
Read More
University of Honduras
No Degree from Accounting Administration.
Read More