Pablo San Antonio Rivera
Orlando,Florida
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
1
1
year of professional experience
Work History
Team Lead
Panera Bread
01.2022 - 07.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Often worked directly with customers in various scenarios, including compensation and problem solving.
Education
High School Diploma -
Lake Nona High School
Orlando, FL05.2023
Skills
- Guest Satisfaction
- Complaint Resolution
- Performance Improvement
- Time Management
- Product Knowledge
- Customer Loyalty
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Lead
Panera Bread
01.2022 - 07.2023
High School Diploma -
Lake Nona High School
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