Pablo Vargas
Los Angeles,CA
Summary
Driven to learn quickly, advance computer proficiency, flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Lead Dock Coordinator
Global Freight Solutions
06.2020 - Current
- Implemented loading dock process and productivity improvements.
- Collected and prepared information for various operational reports.
- Operated forklifts, pallet movers and other material handling equipment.
- Managed multiple tasks and priorities and easily adapted to changing dock situations.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Managed team of 4 to facilitate domestic and international shipments
Customer Service Representative
Global Freight Solutions
11.2019 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns efficiently communicated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Warehouse Lead
Global Freight Solutions
05.2017 - 11.2019
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted merchandise as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Promoted safety policies among personnel
Education
High School Diploma -
Synergy Quantum Academy
Los Angeles, CA06.2015
Computer Science
Los Angeles Trade Technical College
Los Angeles, CAComputer Science
West Los Angeles College
Culver City, CASkills
- Creative Solutions
- Corrective Actions
- Safety Policies and Procedures
- Data Communications
- Appointment Scheduling Software
- Warehouse Management System (WMS)
- Problem-Solving Skills
- Company Policy Adherence
Additional Information
Key Skills
- Proficient in MS Office, Mac
- Troubleshooting
- Analytical Thinking
- Root-cause Analysis
- Adaptable Learner
- Team Player
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Dock Coordinator
Global Freight Solutions
06.2020 - Current
Customer Service Representative
Global Freight Solutions
11.2019 - 03.2020
Warehouse Lead
Global Freight Solutions
05.2017 - 11.2019
High School Diploma -
Synergy Quantum Academy
Computer Science
Los Angeles Trade Technical College
Computer Science
West Los Angeles College
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