Dedicated student currently building foundational skills for customer service from home role. Prepared for challenges of position and ready to use abilities in communication and problem-solving to meet company goals.
Overview
1
1
year of professional experience
Work History
Server
Texas Roadhouse Restaurant
Oklahoma City, OK
04.2022 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Kept register accurate through correct billing, payment processing and cash management practices.
CNA
Sommer Set Assisted Living
Oklahoma City , OK
11.2021 - 06.2022
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Education
Associate of Science - Certified Nursing Assistant
Oklahoma City Community College
Oklahoma City, OK
05.2025
Skills
Bathroom Servicing
Food and Beverage Service
High-Volume Dining
Team Player
Order and Refund Processing
Needs Assessment
Business Growth
Electronic Recordkeeping
Emotional and Social Support
Vital Signs Collection
Needs Determination
Issue and Complaint Resolution
Courteous with Strong Service Mindset
Efficient and Detail-Oriented
Timeline
Server
Texas Roadhouse Restaurant
04.2022 - Current
CNA
Sommer Set Assisted Living
11.2021 - 06.2022
Associate of Science - Certified Nursing Assistant