Paeton Lovelady
Tacoma,WA
Summary
I am wanting to discern my career goals, gain relevant experience, make connections, and build my resume. I have my AA-T in both behavioral psychology and business. I am effective at satisfying customer needs, keeping thorough records and getting the job done exceeding all expectations. I am knowledgeable when it comes to contract negotiation, customer relations and executing sales. I have 8 years of working customer service jobs and enjoy working with the public. The promotions I have earned have strengthened my ability to communicate with clients in regard to product knowledge I believe there is always room to grow in a company.
Overview
8
8
years of professional experience
Work History
Server/Restaurant Hostess
Stack 571
Tacoma, Washington
10.2023 - Current
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
Entertainer/Cover
Double Deuce
San Diego, CA
07.2022 - 07.2023
- Collected payments from each customer entering establishment
- ensured proper dress code was followed
- provided friendly customer service to each person walking in
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Account/Project Manager
Picture Perfect Windows And Doors
San Diego, California
09.2019 - 02.2023
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
- Grew company revenue and rebuilt customer loyalty.
- Brought in $10 Million of sales my first year as a commercial account manager.
- Exceeded sales goals for accounts by upselling products to existing customers.
- Increased yearly sales by cultivating customer relations and resolving service requests.
- Formulated plans to expand business operations, growing overall territory and client base.
- I was hired as the Director of First Impression in 2019. I worked my way up continuously the last 2 1/2 years.
Director of First Impressions
Lovelady's Body And Paint Shop
Modesto, CA
05.2017 - 08.2018
- Signed customers up for appointments and helped explain to them how the process of automotive repair works
- Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
- Prepared and filed financial statements such as balance sheets and income statements
- Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives
Education
Associate of Arts - General Studies: Social And Behavioral Sciences
Modesto Junior College
Modesto, CA05.2019
Associate of Arts - Psychology For Transfer
Modesto Junior College
Modesto, CA05.2019
Associate of Arts - Psychology
Modesto Junior College
Modesto, CA2019
High School Diploma -
PaetonJames C. Enochs High School
Modesto, CA05.2017
Skills
- Office management
- Appointment setting
- Excellent customer service
- Organized
- Quick learner
- Flexible work schedule
- Bluebeam/Word/Excel expertise
- Order processing
- Preparing contracts
- Excellent communication skills
- Customer relationships
- Acquiring new customers
- Persuasive communication expertise
Timeline
Server/Restaurant Hostess
Stack 571
10.2023 - Current
Entertainer/Cover
Double Deuce
07.2022 - 07.2023
Account/Project Manager
Picture Perfect Windows And Doors
09.2019 - 02.2023
Director of First Impressions
Lovelady's Body And Paint Shop
05.2017 - 08.2018
Associate of Arts - General Studies: Social And Behavioral Sciences
Modesto Junior College
Associate of Arts - Psychology For Transfer
Modesto Junior College
Associate of Arts - Psychology
Modesto Junior College
High School Diploma -
PaetonJames C. Enochs High School