Page Hess
Beaverton,OR
Summary
Dedicated healthcare professional recognized for strong skills in patient advocacy and community outreach. Experienced in patient engagement, triage, and performing EKGs, capillary, and venipuncture collections. Highly adept in laboratory specimen collection and implementing safety protocols. Committed to improving health outcomes through coordinated care for underserved communities.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Pearl Health Center
Portland, Oregon
06.2024 - Current
- Handled medical billing, coding, and insurance verification processes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Community Health Worker
Pearl Health Center
Portland, OR
05.2024 - Current
- Collaborated with healthcare providers to coordinate patient care.
- Provided support for individuals navigating healthcare systems and insurance options.
- Advocated for underserved populations to improve access to healthcare services.
- Assisted with patient referrals to appropriate community resources.
- Provided assistance with completing forms related to public benefits programs.
- Assessed the impact of social determinants of health on patient outcomes.
- Counseled clients on issues related to mental health, substance abuse, and violence prevention.
Lead Medical Assistant
Root Whole Body
Portland, OR
11.2023 - 05.2024
- Supported administrative tasks, including billing inquiries and insurance verification processes.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
- Incorporated outside records into charts and EHR.
- Contacted pharmacies to submit and refill patients' prescriptions.
Phlebotomy Specialist
LabCorp
Portland, Oregon
08.2022 - 10.2023
- Primary phlebotomist at Sellwood Medical Clinic.
- I maintained my own laboratory setting, packaged, and processed all samples from start to completion.
- Daily tasks include working directly with doctors, and medical assistants.
- Input lab codes and ICD 10 and CPT codes for obtaining venipuncture draws for patients Ranging from pediatric to geriatric.
- Maintaining laboratory safety protocols
Phlebotomist
Providence Portland Medical Center
Portland, Oregon
04.2022 - 07.2022
- Collected blood samples from pediatric, adult, geriatric, and special needs patients using sterile techniques.
- Maintained accurate records of patient interactions and sample collections to ensure data integrity.
- Processed laboratory requisitions and labeled samples accurately for efficient testing.
- Performed centrifugation and specimen aliquoting to prepare samples for analysis.
- Ensured compliance with safety standards, infection control protocols, and federal regulations.
- Adhered strictly to HIPAA guidelines to protect patient privacy.
Education
Certified Community Health Worker -
ORCHWA
Oregon07-2025
Certified Phlebotomist -
Phlebotomy Training Specialists
Portland, OR04-2022
Some College (No Degree) - Psychology
University of California, Davis
Davis, CASkills
- Community outreach and public engagement
- Electronic health records management
- Health screening coordination
- Laboratory specimen collection
- Insurance authorization processes
- Patient triage and assessment
- Healthcare software expertise
- EKG setup and monitoring
- Diagnostic imaging processing
- HIPAA compliance and regulations
- Mental health support services
- Substance abuse prevention strategies
- Nutritional counseling and guidance
- Referral coordination and management
- Health intervention planning
- Awareness of social determinants
References
References available upon request.
Timeline
Medical Assistant
Pearl Health Center
06.2024 - Current
Community Health Worker
Pearl Health Center
05.2024 - Current
Lead Medical Assistant
Root Whole Body
11.2023 - 05.2024
Phlebotomy Specialist
LabCorp
08.2022 - 10.2023
Phlebotomist
Providence Portland Medical Center
04.2022 - 07.2022
Certified Community Health Worker -
ORCHWA
Certified Phlebotomist -
Phlebotomy Training Specialists
Some College (No Degree) - Psychology
University of California, Davis