Overview
Work History
Education
Timeline
Generic

Pagom Ouedraogo

Hagerstown,MD

Overview

15
15
years of professional experience

Work History

CNA

Assisting Hands
05.2025 - Current
  • Assisted patients with daily living activities, promoting independence and comfort.
  • Maintained cleanliness and organization in patient areas, ensuring a safe environment.
  • Documented patient progress and care provided, ensuring accurate health records.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Taxi Cab Driver

Gotham Yellow
02.2016 - 08.2018
  • Navigated city streets efficiently, optimizing routes for timely passenger delivery.
  • Provided excellent customer service, ensuring passenger comfort and satisfaction during rides.
  • Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
  • Monitored traffic patterns and adjusted driving strategies to minimize delays and enhance ride experience.
  • Assisted passengers with luggage and special needs, demonstrating strong interpersonal skills in diverse situations.
  • Reported incidents and accidents promptly, adhering to safety protocols and company policies diligently.
  • Arrived on time to customer appointments.

Amazonian

Amazon
09.2024 - Current

.Stowing : Process of placing and organizing goods in designated storage areas. This involves arranging items in a way that maximizes space utilization, ensures easy access for picking and retrieval.

.Picking : locating and retrieving items from warehouse shelves to fulfill online orders.

.Sorting : scanning, stacking, and sorting packages to prepare them for delivery.

Lyft Driver

Lyft
08.2018 - 01.2024
  • Utilized GPS technology for optimal routing, reducing travel times and improving operational efficiency.
  • Assisted passengers with luggage and special requests, enhancing overall ride experience.
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Uber Driver

Uber
08.2018 - 01.2024
  • Navigated city routes efficiently to maximize rider satisfaction and minimize wait times.
  • Provided excellent customer service by maintaining professionalism and addressing passenger concerns promptly.
  • Utilized Uber's driver app for real-time ride requests, navigation, and account management.
  • Ensured vehicle cleanliness and safety compliance before each shift to enhance ride quality.

Home Health Aide

Cooperative Home Care Associates
01.2011 - 02.2016
  • Assisted clients with daily living activities, enhancing comfort and independence.
  • Monitored and documented changes in client health status for caregiver coordination.
  • Maintained cleanliness of living spaces, ensuring a safe environment for clients.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.

Education

No Degree - Liberal Arts

Hostos Community College
Bronx, NY

High School Diploma - Accounting

Lycee Technique De Ouagadougou
Burkina Faso, Ouagadougou
09.2008

Timeline

CNA

Assisting Hands
05.2025 - Current

Amazonian

Amazon
09.2024 - Current

Lyft Driver

Lyft
08.2018 - 01.2024

Uber Driver

Uber
08.2018 - 01.2024

Taxi Cab Driver

Gotham Yellow
02.2016 - 08.2018

Home Health Aide

Cooperative Home Care Associates
01.2011 - 02.2016

No Degree - Liberal Arts

Hostos Community College

High School Diploma - Accounting

Lycee Technique De Ouagadougou
Pagom Ouedraogo