Paige Barrett
Young Harris,GA
Summary
Highly motivated employee with adesire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful Customer Service Representative known for high productivity and efficient task completion. Specializing in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
6
6
years of professional experience
Work History
Research-Returns Specialist
United Community Bank
Blairsville, GA
07.2018 - 12.2021
- Updated dormant accounts ranging from 1 to 5 years to ensure accurate record-keeping and compliance.
- Trained new employees on internal processes and maintained the official check log for organizational accuracy.
- Collaborated with external institutions and the Federal Reserve to resolve discrepancies in check amounts, ensuring financial accuracy.
- Partnered with various departments to address and rectify account issues.
- Utilized Microsoft Word and Excel to streamline research and returns processes.
- Prepared and mailed letters to customer accounts, supporting efficient communication.
Assistant Manager
Ingles
Hiawassee, GA
04.2017 - 07.2018
- Managed and fulfilled orders successfully during high-demand periods, maintaining operational flow.
- Monitored and organized inventory inside and outside the kiosk, ensuring efficient stock management.
- Created weekly employee schedules to optimize team productivity and ensure coverage.
- Oversaw weekly inventory orders, ensuring adequate stock levels.
- Assisted customers with transactions and ensured efficient check-out processes.
- Organized employee lunch and break times to maintain consistent productivity.
Customer Service Representative
Food City Pharmacy
Blairsville, GA
08.2015 - 03.2018
- Performed till balancing with precision to support daily financial operations.
- Handled significant cash transactions efficiently while maintaining strict security protocols.
- Executed Western Union transactions, ensuring compliance with company standards.
- Streamlined lunch and break arrangements to support uninterrupted customer service.
- Executed opening and closing tasks, maintaining operational efficiency.
- Resolved refund requests and discrepancies in amounts efficiently, ensuring customer satisfaction.
Education
High School Diploma -
Towns County High School
Hiawassee, GA05-2015
Some College (No Degree) - Cosmetology
North Georgia Technical College
Clarkesville, GASkills
- Account reconciliation
- Data analysis and reporting
- Regulatory compliance
- Customer communication
- Inventory management and order fulfillment
Timeline
Research-Returns Specialist
United Community Bank
07.2018 - 12.2021
Assistant Manager
Ingles
04.2017 - 07.2018
Customer Service Representative
Food City Pharmacy
08.2015 - 03.2018
High School Diploma -
Towns County High School
Some College (No Degree) - Cosmetology
North Georgia Technical College
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