An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Front Desk Receptionist/Lube Service Technician
Kwik Kar Tune &Lube of Crosby
Crosby
06.2018 - 01.2019
Assisted technicians by relaying customer service requests and vehicle information promptly.
Performed data entry into computer systems to maintain accurate records of customer information.
Followed safety protocols while handling tools and hazardous materials.
Installed new windshield wiper blades and checked tire pressure.
Assisted in maintaining cleanliness and organization of the service area.
Cashier Team Lead
Ricky’s Thick & Juicy Burgers
Baytown
05.2011 - 07.2018
Resolved customer inquiries and complaints in a timely and professional manner.
Collaborated with team members to ensure smooth service during peak hours.
Assisted management with inventory control processes such as restocking supplies.
Assisted in training new restaurant staff members on proper cashier procedures.
Assisted other employees in completing tasks when needed or requested by supervisor.
Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
Maintained cleanliness and organization of the cashier area and dining space.
Education
Associate of Applied Science - Process Technology
San Jacinto College
Pasadena, TX
08.2018 - 12.2022
Skills
Attention to detail
Skilled in Microsoft Office
Verbal and written communication
Problem-solving skills
Quality assurance
Safety protocol adherence
Sample analysis
Time management
Collaborative teamwork
Adaptability
Organizational skills
Certification
Certificate of Technology Level 2 Process Technology- San Jacinto College, issued Dec 2022
Front Desk Receptionist/Billing/Customer Service/Security and Safety Technician at BlueCross BlueShield of TNFront Desk Receptionist/Billing/Customer Service/Security and Safety Technician at BlueCross BlueShield of TN
Customer Service Rep./Front Desk Receptionist at Chicagoland Retinal ConsultantsCustomer Service Rep./Front Desk Receptionist at Chicagoland Retinal Consultants