Results-driven business owner with experience in customer service, inventory management, and financial oversight. Known for implementing effective marketing strategies and quality controls that elevate service standards and foster client loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Owner
Glowing Grace Spa
Pittsburgh, Pennsylvania
01.2025 - Current
Developed marketing strategies to enhance client engagement and retention.
Oversaw inventory management and ordered supplies for spa treatments.
Implemented quality control measures to maintain service standards.
Conducted client consultations to customize spa experiences based on needs.
Maintained financial records and managed budgetary requirements for operations.
Determined pricing for products or services based on costs and competition.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Retail Sales Associate
Home Depot
Pittsburgh, Pennsylvania
06.2022 - 08.2025
Operated cash register, processed transactions, and managed customer payments efficiently.
Maintained store cleanliness and organized merchandise to enhance shopping experience.
Collaborated with team members to restock shelves and display products effectively.
Educated customers on product features and installation techniques for home projects.
Esthetician
Element Day Spa & Salon
Pittsburgh, Pennsylvania
04.2024 - 01.2025
Provided personalized skincare consultations to assess client needs and preferences.
Administered facials, peels, and treatments using high-quality products and techniques.
Maintained cleanliness and sanitation standards in treatment rooms and work areas.
Educated clients on skincare routines and product recommendations for home care.
Barista
Starsbucks
Pittsburgh, Pennsylvania
09.2021 - 06.2022
Maintained cleanliness and organization of the work area and equipment.
Engaged with customers to provide excellent service and resolve concerns.
Operated espresso machines and other coffee brewing equipment efficiently.
Collaborated with team members to maintain smooth operations during busy periods.