PAIGE CALDWELL
Oklahoma City
Summary
Worker‘s Compensation professional experienced in supporting underwriting submissions, analyzing claims data, and coordinating underwriting documentation for prospective and existing clients. Adept at working cross functionally with sales teams to provide insights and strengthen WC submissions and proposals. Recognized for working efficiently in fast-paced environments while maintaining strong organization, responsiveness, and attention to detail.
Overview
4
4
years of professional experience
Work History
WC Solutions Coordinator
Group Management Services Inc.
Lawton
02.2025 - 03.2026
- Managed the preparation and submission of workers compensation applications, Acord 130 and California Acord, for 46 states.
- Analyzed workers compensation loss runs and claims data from multiple different carriers to identify risk exposures.
- Served as a liaison between sales teams and the underwriting team, ensuring complete and accurate underwriting submissions
- Developed and delivered training for sales teams on workers compensation fundamentals, loss runs interpretation, Salesforce Processes, Selling the value of Workers comp, Claim processes, etc
- Coordinated workers compensation submissions and carrier communications with SUNZ, UWIC, KeyRisk.
- Developed and maintained reports to track workers compensation submissions, and operational metrics for VPs and CFO.
- Supported account servicing activities in accordance with Customer Service Agreements to ensure consistent service delivery and response timelines.
Business Development Manager
Group Management Services
Oklahoma City
03.2022 - 02.2025
- Recruited, hired, and trained 30+ Business Development Representatives.
- Conducted targeted prospecting activities using, Zoominfo, LinkedIn, etc.
- Generated and maintained Salesforce reports to track BDR activity, prospect engagement, and pipeline development.
Education
Bachelor of Science - Marketing
Rowan University
Glassboro, NJ05-2021
Skills
Loss Run Analysis
WC Claim Process
Acord 130 & CA Acord
Underwriting Submissions
Risk Management
Salesforce Reporting
Client Account Support
Multi-State WC Compliance
Timeline
WC Solutions Coordinator
Group Management Services Inc.
02.2025 - 03.2026
Business Development Manager
Group Management Services
03.2022 - 02.2025
Bachelor of Science - Marketing
Rowan University