Paige Chavarria
El Paso,TX
Summary
Dependable representative with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
ODS Rep
Lincare
El Paso, TX
03.2024 - Current
- Cultivated relationships with teammates to assist patients with inquiries or resolve problems.
- Updated accounts with recent information.
- Upheld strict standards for quality and performance.
- Answered inbound calls, chats and emails to facilitate customer service.
- Made outbound calls to obtain account information.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delivered accurate service information to meet goal-directed development plan.
- Processed customer account changes with proprietary software.
- Escalated complex issues and set up appointments for further service.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Final Proof Tech
Gandy Ink
El Paso, TX
09.2022 - 07.2023
- Worked with the art department to design custom prints, including images and color, based on the clients' requests.
- Checked the work of 2 other art departments before writing the print order for the design and sending it to production.
- Worked hand in hand with a team of 10 people to fix errors in artwork, colors, themes, and/or specific customer requests.
- Transformed artistic concepts into characters, environments and other objects to reflect artist's vision.
- Collaborated with creative design team to complete projects on tight deadlines.
Education
High School Diploma -
Central High School
San Angelo, TX05-2021
Skills
- Telephone reception
- Customer Support
- Customer Relations
- Account Servicing
- Good Judgment
- Computer Skills
- Complex Problem Solving
Affiliations
- puzzles
- cooking
- TV shows
Timeline
ODS Rep
Lincare
03.2024 - Current
Final Proof Tech
Gandy Ink
09.2022 - 07.2023
High School Diploma -
Central High School
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