Paige Earhart
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Operations Manager
Ivision
01.2023 - Current
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Managed a team of sales support specialists, ensuring consistent performance
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
Sales Support Manager
Ivision
05.2022 - 01.2023
- Increased sales revenue by implementing effective support strategies and streamlining processes for the sales team.
- Streamlined order processing by automating routine tasks, improving accuracy, and reducing turnaround time.
- Played a crucial role in closing high-value deals by providing data-driven insights and targeted recommendations to the sales team.
- Built relationships with customers and community to establish long-term business growth.
- Coached and managed a team of high performing sales support specialists
Sales Support Specialist
Ivision
11.2018 - 01.2022
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Coordinated responses and resources to handle special client requests.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Boosted sales performance by providing timely and efficient support to the sales team.
- Improved order processing efficiency by maintaining accurate records in CRM systems and tracking customer interactions.
Education
Bachelor of Arts - Political Science And Government
University of South Carolina - Columbia
Columbia, SC05.2018
Skills
- Pipeline Management
- Staff Training
- Sales technology
- Sales process optimization
- Sales Training
- Prospect management
- Collaborative mindset
- Sales Leadership
- Pricing strategy
- Business Objective Analysis
- Sales Quota Management
- Operating Procedures and Policies
Timeline
Sales Operations Manager
Ivision
01.2023 - Current
Sales Support Manager
Ivision
05.2022 - 01.2023
Sales Support Specialist
Ivision
11.2018 - 01.2022
Bachelor of Arts - Political Science And Government
University of South Carolina - Columbia
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