PAIGE EDWARDS
Mike’s Pest Control
Deer Park,TX
1
Certification
10
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
LEAD SCHEDULING CLERK/ ADMIN GENERALIST
5 Years 9 Months- Promoted from scheduling clerk to administrative assistant in recognition of strong performance and ability to take on broader operational responsibilities.
- Coordinate daily technician schedules and optimize routes by balancing drive time, appointment length, customer needs, and changing priorities.
- Managed high-volume, multi-line phone operations and followed up on missed appointments, proactively rescheduling to maintain workflow.
- Maintaining city accounts, fleet maintenance records, supplies, inventory, and other operational documentation.
- Trained and onboarded new administrative team members, sharing processes and practical knowledge to enhance their success.
- Assisted Operations Manager with daily operational needs and tasks.
- Trained in accounts receivable and payroll
CLIENT SERVICES REPRESENTATIVE
3 Years- Cross-trained in customer service roles and teller operations. Able to maintain the teller side of operations and customer service side as well.
- Processed cash transactions, visa payments, collections, and other financial services with accuracy and attention to detail.
- Facilitated setup of personal and commercial accounts, ensuring compliance with procedures and safeguarding customer information.
CLIENT SERVICES REPRESENTATIVE (CONT’)
3 Years- Coordinated vault cash orders and shipping with Brinks to ensure timely delivery and accuracy.
- Ensured organized workspace and maintained professional phone presence in fast-paced financial environment to enhance customer interactions.
- Assisted clients with account inquiries, transaction support, and routine banking requests.
- Processed deposits, withdrawals, transfers, and payment requests with accuracy and discretion.
- Resolved customer issues by researching account activity and coordinating follow-up with branch teams.
CHIROPRACTIC ASSISTANT / FRONT DESK
1 Year- Greeted and assisted patients, fostering a welcoming environment to enhance patient experience
- Collected and verified insurance information, maintaining patient records in compliance with HIPAA regulations
- Managed multi-line phones and scheduled patient appointments, ensuring efficient patient flow
- Assist in transcribing patient exams and ensure inventory was ordered and stocked.
- Facilitated customer service surveys to gather feedback on patient experience to improve patient satisfaction
Education
Coding Certificate
High School Diploma
Skills
Route coordination
Record management
Microsoft Office
Operational efficiency
High-volume communication
Appointment scheduling
Training and Onboarding
Workload management
Deadline adherence
Problem solving
Client retention
Attention to detail
Certification
Online Excel certificate, 2026, Online Social Media Management Certificate, 2025
Personal Information
Title: ADMINISTRATIVE GENERALIST
Timeline
LEAD SCHEDULING CLERK/ ADMIN GENERALIST
Mike’s Pest Control
01.2021 - CurrentRead More
CLIENT SERVICES REPRESENTATIVE
Texas First Bank
01.2018 - 01.2021Read More
CLIENT SERVICES REPRESENTATIVE (CONT’)
Texas First Bank
01.2018 - 01.2021Read More
CHIROPRACTIC ASSISTANT / FRONT DESK
Fairway Chiropractic
01.2017 - 01.2018Read More
Friendswood H.S.
High School Diploma
Read More
UMA Online
Coding Certificate
Read More