PAIGE EVANS
Centreville
Summary
Results-driven Business Professional with expertise in operations management, strategic planning, and resource optimization. Skilled in team collaboration, financial management, and customer relations. Committed to driving efficiency and supporting organizational goals through effective sales and personnel management.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Draper Brothers Liquors
Centreville, MD
12.2021 - Current
- Managed daily operations, ensuring compliance with state liquor regulations and company policies.
- Oversaw inventory management, optimizing stock levels to meet customer demand efficiently.
- Developed marketing strategies to enhance brand visibility and drive sales growth within the community.
- Trained and mentored staff on product knowledge and customer service excellence to improve guest experiences.
- Managed day-to-day business operations.
Operations Manager/Owner/Operator
Graul's Market
St. Michaels, Maryland
12.2012 - 06.2025
- Oversaw daily operations of multiple departments, enhancing workflow and coordination.
- Managed accounts payable and receivable functions; created checks for vendors.
- Reviewed financial statements, sales reports, and other performance data to measure productivity.
- Managed accounts payable and receivable functions; created checks for vendors as needed.
- Reviewed all invoices for appropriate documentation prior to payment processing.
- Reconciled bank accounts on a monthly basis; verified accuracy of deposits and withdrawals.
- Provided customer service support related to billing inquiries and issues.
- Led initiatives to develop innovative methods for streamlining business processes, fostering a culture of continuous improvement.
- Analyzed financial statements, sales reports, and performance data to assess productivity and identify areas for improvement.
Account Executive
THE DIGITAL ARCHITECTS
Stevensville, MD
11.2011 - 12.2012
- Builds rapport with current clients and potential clients
- Established and nurtured professional relationships with key stakeholders to enhance collaboration. with manufacturer representatives
- Managed account base through BCM and Tiger Paw to ensure client satisfaction and retention
- Developed marketing budget recommendations based on ROI analysis to optimize resource allocation
- Develops and implements marketing strategy and sales process
Sales Executive
EXPRESSWAY OFFICE SOLUTIONS
Baltimore, MD
10.2009 - 10.2011
- Started with zero accounts and secured 178 clients which makes up current account base
- Personally secured clients through cold calling, prospecting referrals, and management rewards
- Maintained account base through consistent contact using Goldmine CRM
- Met 2011 annual goal by February 2011 (2 months into FY)
- Maintain account base through constant contact utilizing Goldmine (CRM system)
- Products include office supplies, furniture and equipment ranging from $5 to $1500/day in recurring revenue
- 2010 Rookie of the Year
Legislative Assistant
MARYLAND HOUSE OF DELEGATES
Annapolis, MD
09.2008 - 10.2009
- Coordinated daily office operations to ensure efficient workflow and responsiveness
- Maintained appointment schedule and managed multi-line phone system while organizing office events and fundraisers to engage community
- Drafted constituent letters, press releases, and letters to government officials
- Met with constituents, legislators and staff/Recruited and supervised interns
- Facilitated meetings with constituents and legislators while overseeing intern recruitment and supervision to support legislative initiatives
- Managed day-to-day office functions
Education
Bachelors of Arts Degree - Public/Business Administration
Catawba College
Salisbury, North Carolina05-2008
Skills
- Operations management
- Strategic planning
- Planning
- Customer service
- Deadline management
- Documentation and reporting
- Problem solving
- Multitasking
- Fast-paced environments
- Stress management
- Adaptability
- Continuous learning
- Staff development
- Computer skills
- Team leadership
- Positive attitude
Volunteer Work
Past President and Board member of Women and Girls Fund of the Mid-
Shore, Wye River Upper School Board Member, Horizons Board Member, Amy's Army Board Member, Volunteer for other various non-
profits
Timeline
Owner/Operator
Draper Brothers Liquors
12.2021 - Current
Operations Manager/Owner/Operator
Graul's Market
12.2012 - 06.2025
Account Executive
THE DIGITAL ARCHITECTS
11.2011 - 12.2012
Sales Executive
EXPRESSWAY OFFICE SOLUTIONS
10.2009 - 10.2011
Legislative Assistant
MARYLAND HOUSE OF DELEGATES
09.2008 - 10.2009
Bachelors of Arts Degree - Public/Business Administration
Catawba College