Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Paige Groff

Willow Street,PA

Summary

Compassionate nursing student with a solid foundation in patient care and clinical skills, supported by extensive experience in high-pressure customer service. Demonstrates strong multitasking abilities, effective communication, and composure in challenging situations. Committed to delivering exceptional, patient-centered care and fostering trust with patients. Ready to leverage a strong work ethic and adaptability in a Registered Nurse position.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waitress

Mick's All American Pub
Willow Street, PA
08.2021 - Current
  • Provided excellent customer service in a fast-paced environment.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Managed time efficiently while multitasking several tasks simultaneously.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Hostess

Lancaster Brewing Company
Lancaster, PA
07.2020 - 04.2023
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Maintained a clean and organized dining area.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Dining Room Server

Willow Valley
Willow Street, PA
03.2018 - 06.2020
  • Maintained cleanliness and organization of dining area throughout service.
  • Monitored dining rooms for safety and customer needs.
  • Guided residents in choosing meals that adhered to individualized dietary requirements, such as thickened liquids, heart-healthy options, and other physician-prescribed restrictions.
  • Supported residents with safe ambulation to tables and dining areas, ensuring comfort and fall prevention.
  • Fostered a strong rapport with residents, contributing to a supportive and enjoyable living environment.

Education

Associate of Science - Nursing

Harrisburg Area Community College
Lancaster, PA
08-2025

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Attention to detail
  • Conflict resolution
  • Adaptability
  • Patient communication
  • Empathy and compassion

Affiliations

  • Paddle-boarding
  • Spending time with family
  • Art
  • Reading
  • Hiking

Accomplishments

  • Honor Roll in High School

Certification

  • BLS certified

Timeline

Waitress

Mick's All American Pub
08.2021 - Current

Hostess

Lancaster Brewing Company
07.2020 - 04.2023

Dining Room Server

Willow Valley
03.2018 - 06.2020

Associate of Science - Nursing

Harrisburg Area Community College

Similar Profiles

CREATE PROFILE