Paige Hawxhurst
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
Work History
Waitress/Bartender
Duffy's Sports Bar
03.2017 - Current
- Developed positive relationships with regular customers through friendly conversation
- Trained new employees to perform duties
- Maintained accuracy while handling payments, giving change and printing receipts for customers
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
- Checked with guests to get feedback on food/alcohol served, resolve issues, bring additional items and refill beverages
Front Desk Receptionist
Nuviva Medical Weight Loss
02.2023 - 12.2024
- Greeted visitors entering establishment to determine nature and purpose of visit
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data
- Handled payment processing and provided customers with receipts and proper bills and change
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner
- Managed inventory and supplies to ensure materials were available when needed
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
Key Holder/Shift Leader
Plato's Closet
05.2012 - 02.2017
- Developed good working relationships with store leadership and sales personnel
- Replenished retail merchandise and displays to deliver strong visual presentation
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly
- Monitored sales performance through analysis of sales reports and comparison shopping
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
Education
HIGH SCHOOL DIPLOMA -
West Boca High School
Boca Raton, FL05.2015
Skills
- Customer service knowledge
- Service prioritization
- Phone etiquette
- Sales expertise
- Microsoft excel
- POS system operations
- 10 years customer service
- Team leadership experience
- Employee training
References
Jessica Ryncewicz 561-501-3888 (Duffy’s Sports Bar Manager)
Jessie Kuhrt 561-506-5492 (Nuviva Office Manager)
Timeline
Front Desk Receptionist
Nuviva Medical Weight Loss
02.2023 - 12.2024
Waitress/Bartender
Duffy's Sports Bar
03.2017 - Current
Key Holder/Shift Leader
Plato's Closet
05.2012 - 02.2017
HIGH SCHOOL DIPLOMA -
West Boca High School
Similar Profiles
Abigail ModicaAbigail Modica
Waitress/Hostess at Duffy's Sports Bar and GrillWaitress/Hostess at Duffy's Sports Bar and Grill
Peter AyoubPeter Ayoub
Regional Operations Manager at Duffy's Sports Bar And GrillRegional Operations Manager at Duffy's Sports Bar And Grill
Domiana KaminskiDomiana Kaminski
Bartender /Restaurant Server at Duffy's Sports Bar And GrillBartender /Restaurant Server at Duffy's Sports Bar And Grill