Paige Hermanson
Ontonagon,MI
Summary
Dynamic professional with a strong background in customer service at Syls Café, where I enhanced guest experiences through effective multitasking and relationship management. As a Behavioral Private Swimming Instructor, I developed tailored lesson plans, fostering a positive learning environment while ensuring safety and engagement for diverse learners. Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills in direct care staff role.
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Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Waitress
Syls Café
Ontonagon, MI
07.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately processed orders using point-of-sale (POS) system, enhancing order efficiency.
- Assisted in training new staff on menu items and service protocols to improve team performance.
- Collaborated with kitchen staff to ensure timely food delivery and address customer inquiries.
- Maintained cleanliness of dining area, adhering to health and safety standards consistently.
- Handled cash transactions accurately, contributing to financial integrity of daily operations.
- Adapted quickly to high-pressure situations during peak hours, ensuring smooth operations.
Behavioral Private Swimming Instructor
Beverly Hills Athletic Club
Beverly Hills, MI
2022 - 2025
- Instructed diverse age groups in swimming techniques and safety practices.
- Developed individualized lesson plans to meet students' unique needs and goals.
- Monitored student progress, providing constructive feedback to enhance performance.
- Ensured adherence to safety protocols during training sessions and pool activities.
- Developed personalized lesson plans to address individual student needs and enhance aquatic skills.
- Instructed diverse swimming classes for varying skill levels, fostering a positive learning environment.
- Implemented innovative teaching methods to increase student retention and enjoyment in swimming activities.
- Implemented behavior management strategies to foster positive learning environments.
- Utilized assistive technologies to enhance engagement and comprehension for diverse learners.
Education
High School Diploma -
Seaholm High School
Birmingham, MI05.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Active listening
- Patience
- Compassion
- Menu memorization
- Relationship management
Certification
Basic life support
Accomplishments
four year varsity water polo player two year varsity state water polo player.
Additional Information
earned my blood drive versatile cord for graduation.
Timeline
Waitress
Syls Café
07.2025 - Current
Behavioral Private Swimming Instructor
Beverly Hills Athletic Club
2022 - 2025
High School Diploma -
Seaholm High School