Summary
Overview
Work History
Education
Skills
Certification
Organization
Timeline
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Paige Herrington

Summary

Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Residential Life Coordinator

Dillard University
11.2022 - Current
  • Served as a positive role model for staff and students.
  • Provided crisis management and intervention during emergency situations.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Responded to student, parent, and University inquiries and concerns, offering support and guidance.
  • Developed, implemented and monitored residential policies and procedures.
  • Monitored student behavior and responded to disciplinary issues in accordance with established policies.
  • Supervised student employees and provided feedback on performance through one-on-one meetings, evaluations, and monthly staff meetings.

Sales Representative

Mattress Firm
11.2021 - 10.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Associate

Ashley Furniture Homestore Outlet
05.2021 - 10.2021
  • Send out emails, file paperwork, finance paperwork
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Resident Advisor

University Of Memphis
08.2018 - 10.2019
  • Supported personal needs of residents dealing with diverse conditions.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
  • Coordinated activities and events to create safe, positive and inclusive environment.

Education

Bachelor of Arts - Kemmons Wilson School of Hospitality and Resort Management

The University of Memphis
Memphis, TN
05.2022

Skills

  • Staff Training
  • Emergency Response
  • Active Listening
  • Resident and Staff Supervision
  • Incident Reporting
  • Crisis Management

Certification

Certified Guest Service Professional, 05/2019, American Hotel & Lodging Educational Institute

Organization

Sigma Gamma Rho Sorority Inc. - Gamma Chi Chapter, University of Memphis (Member)

Timeline

Residential Life Coordinator

Dillard University
11.2022 - Current

Sales Representative

Mattress Firm
11.2021 - 10.2022

Sales Associate

Ashley Furniture Homestore Outlet
05.2021 - 10.2021

Resident Advisor

University Of Memphis
08.2018 - 10.2019

Bachelor of Arts - Kemmons Wilson School of Hospitality and Resort Management

The University of Memphis

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Paige Herrington