Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Paige Hollinger-Lant

Receptionist
Tacoma,WA

Summary

Personable and professional receptionist offering multiple years of experience carrying out clerical and customer service tasks in a medical office. Recognized for organization, prioritization, and communication skills. Dedicated to delivering exceptional support to patients and coworkers.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Receptionist

Des Moines Vision Center
Des Moines, WA
03.2016 - Current
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Corresponded with patients through email, phone, and postal mail.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Performed pre-tests and visual field tests on patients.
  • Assisted patients with ordering glasses and contact lenses.
  • Authorized insurance benefits and explained coverage to patients.

Sales & Customer Service Representative

Recreational Equipment, Inc, REI
Sumner, WA
09.2015 - 01.2016
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assist customers with placing orders and resolve order complications.
  • Develop an understanding of procedures, services, and products.

Customer Service Representative

Pacific University Mailroom
Forest Grove, OR
08.2014 - 08.2015
  • Assisted students, faculty, and staff with shipping and receiving needs
  • Produced and shipped bulk mailings
  • Couriered mail to various departments across campus

Education

Bachelor of Arts - Public Health

Pacific University
Forest Grove, OR
09.2011 - 05.2015

Skills

Patient relations

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Timeline

Receptionist

Des Moines Vision Center
03.2016 - Current

Sales & Customer Service Representative

Recreational Equipment, Inc, REI
09.2015 - 01.2016

Customer Service Representative

Pacific University Mailroom
08.2014 - 08.2015

Bachelor of Arts - Public Health

Pacific University
09.2011 - 05.2015

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Paige Hollinger-LantReceptionist