PAIGE HUSKEY
Franklin,TN
Summary
Business management professional with hands-on experience in custom residential construction, automotive service operations, customer service, and team leadership. Experienced in supporting multiple active projects, reviewing subcontractor bids, coordinating priorities, communicating with customers and trades, and following work through completion. Bachelor's degree in Business Management and Six Sigma certified. Seeking to build a long-term career in custom residential construction.
Overview
1
1
Certification
Work History
Service Advisor
MERCEDES-BENZ
Boerne, TX
2022 - 2022
- Coordinated customer needs with technicians and service operations to facilitate timely completion of service orders.
- Translated technical information into clear communication, setting expectations around scope, timing, and required work.
- Developed strong customer relationships through effective organization, responsiveness, and consistent follow-through.
- Managed multiple active service orders, ensuring timely updates and documentation while adapting to changing priorities.
Construction / Project Management Intern
GARNER CUSTOM HOMES
Boerne, TX
2020 - 2021
- Supported development and production of 10 custom residential projects, ensuring alignment with construction timelines and quality standards.
- Conducted jobsite visits to monitor construction progress from foundation to completion, identifying potential issues and facilitating timely resolutions.
- Reviewed subcontractor bids and evaluated project fit, delivering actionable recommendations to enhance project execution.
- Participated in morning production meetings, gaining firsthand experience with project priorities, construction sequencing, progress, and field problem solving.
- Created project presentations covering residential systems and components including drywall, lighting, HVAC, plumbing, doors, and windows.
- Developed practical knowledge of residential construction terminology, materials, trades, and sequencing.
Service Advisor | Sales
LAND ROVER / JAGUAR
San Antonio, TX
2018 - 2020
- Coordinated customer needs with technicians and internal departments, managing multiple priorities and time-sensitive service requirements effectively.
- Managed customer communication from initial contact through completion, maintaining clear expectations and consistent follow-through.
- Communicated technical information to customers and internal teams, ensuring accurate documentation and organization throughout the process.
- Advanced through multiple positions, showcasing reliability and customer focus while adapting to increasing responsibilities.
Team Manager | Overnight Stocker
WALMART
Boerne, TX
2015 - 2018
- Led overnight operations, delegated tasks, monitored progress, and ensured accurate completion within deadlines, contributing to team efficiency.
- Coached team members, communicated clear expectations, addressed operational issues, and upheld team accountability to foster a strong work environment.
- Managed competing priorities in a high-volume environment while maintaining productivity, quality, and safety standards.
- Advanced from overnight stocker to team manager by demonstrating reliability, leadership, accountability, and enhancing operational performance.
Education
Bachelor of Business Management - Business Management
Hallmark University
San Antonio, TXSkills
- Automotive Service Knowledge
- Service Operations Coordination
- Service Process Management
- Service Order Documentation
- Customer Service Environment
- Customer relations
- Customer Satisfaction Improvement
- Project Coordination
- Appointment Scheduling
- Supplier Relationship Management
- Technical Document Review
- Service Management Tools
- CRM Software
- Quality Assurance Practices
- Problem Solving
- Team Collaboration
Certification
Six Sigma Certified
Timeline
Service Advisor
MERCEDES-BENZ
2022 - 2022
Construction / Project Management Intern
GARNER CUSTOM HOMES
2020 - 2021
Service Advisor | Sales
LAND ROVER / JAGUAR
2018 - 2020
Team Manager | Overnight Stocker
WALMART
2015 - 2018
Bachelor of Business Management - Business Management
Hallmark University