Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Paige Jackson

Middlefield

Summary

Dynamic and dedicated waitress with proven expertise at Hard Hat Tavern, excelling in high-pressure environments. Demonstrated strong multitasking and customer service skills, ensuring exceptional guest experiences. Adept at cash handling and maintaining cleanliness, while fostering teamwork and collaboration among staff to enhance service efficiency. Committed to delivering outstanding hospitality and managing customer relationships effectively.

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

2
2
years of professional experience

Work History

Waitress

Hard Hat Tavern
03.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

University of Connecticut
Hartford, CT
05-2028

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Hospitality service expertise
  • Handling complaints
  • Payment processing
  • Memory retention
  • Accurate money handling
  • Order accuracy
  • Active listening
  • Menu memorization
  • Time management
  • Performance improvement
  • Supply restocking
  • Upselling techniques
  • Relationship management
  • Allergy awareness
  • Food presentation
  • Seating arrangements

Accomplishments

I have always handled pressure really well and being a part of a team.

being a leader as well

  • Resolved product issue through consumer testing.
  • Achieved less stress by handling lots of big groups of people and a bunch of other tasks at the same time with accuracy and efficiency.

Affiliations

  • United States Army National Guard
  • UConn ROTC program

Timeline

Waitress

Hard Hat Tavern
03.2023 - Current

High School Diploma -

University of Connecticut

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Paige Jackson