Paige Janssen
Reno,NV
Summary
Detail-oriented Human Resources professional with expertise in employee relations, talent acquisition, and HR operations. Proven ability to enhance workplace culture and drive strategic HR initiatives. Strong interpersonal and organizational skills contribute to effective team collaboration and operational efficiency.
Overview
5
5
years of professional experience
Work History
Human Resources Coordinator
TRLINK
Washoe Valley, NV
04.2023 - Current
- Managed recruitment and staffing processes to source top talent.
- Ensured compliance with employment regulations and company policies.
- Delivered training programs for new hires.
- Administered compensation and benefits packages to enhance employee satisfaction.
- First point of contact
Customer Service Associate
Figure
Reno, NV
02.2025 - Current
- Delivered exceptional customer service by addressing inquiries through phone, email, and chat.
- Provided technical support for diverse technical issues encountered by customers.
- Served as a licensed notary public to facilitate official document processing.
Customer Service Team Lead Manager
Raley's
Reno / Folsom, NV / CA
07.2020 - 03.2024
- Managed training and scheduling to ensure employee compliance across grocery store chain operations.
- Oversaw daily operations at multiple locations, optimizing efficiency and service delivery.
- Ensured adherence to compliance standards among employees through regular training initiatives.
Floral Team Lead
Raley's
Reno / Folsom, NV / CA
05.2021 - 05.2022
- Responsible for staffing, ordering, and training team members for the department.
Education
Bachelor of Science - Business Management, Human Resources
University of Nevada Reno
Reno12-2024
Skills
- HR management and compliance
- Business development
- Leadership and management
- Recruiting and talent acquisition
- Active listening
- Effective communication
- Problem solving
- Confidentiality and discretion
Timeline
Customer Service Associate
Figure
02.2025 - Current
Human Resources Coordinator
TRLINK
04.2023 - Current
Floral Team Lead
Raley's
05.2021 - 05.2022
Customer Service Team Lead Manager
Raley's
07.2020 - 03.2024
Bachelor of Science - Business Management, Human Resources
University of Nevada Reno
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