Paige Judice
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Pizza Hut through exceptional problem-solving and active listening skills. Excelled in high-pressure environments, significantly contributing to sales growth and efficiency. Skilled in critical thinking and customer service, adept at multitasking and swiftly addressing customer inquiries.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Pizza Hut
01.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Restaurant Hostess
Houligans
06.2023 - 01.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Foothill High School
Henderson, NV06.2023
No Degree - Aesthetician
International Academy of Cosmetology
Daytona Beach, FL06.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Certification
- Lash Technician License - May 2024
- Microblading Artist - May 2024
- Licensed Full Specialty -May 2024
Timeline
Restaurant Hostess
Houligans
06.2023 - 01.2024
Customer Service Representative
Pizza Hut
01.2023 - Current
High School Diploma -
Foothill High School
No Degree - Aesthetician
International Academy of Cosmetology
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