Paige Justice
Woodstock,GA
Summary
Proactive Billing Specialist with extensive experience in resolving billing discrepancies and maintaining system accuracy. Skilled in statement processing, payment posting, and billing dispute resolution. Known for collaboration across departments and providing exceptional customer service, bringing a strong sense of responsibility and efficiency to any team.
Overview
7
7
years of professional experience
Work History
Billing Specialist
FAMS
Woodstock, GA
06.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
Catering Assistant
Northside Hospital, Cherokee
Canton, GA
07.2021 - 04.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Provided patients with proper dietary options based on their medical diagnosis.
- Assisted techs, nurses, and doctors to help the patient feel comfortable during their time in the hospital.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
RCA
United States Postal Service
Canton, GA
03.2019 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Cherokee High School
Canton, GA05-2011
Skills
- Billing systems and software
- Data entry proficiency
- Claim submission
- Payment posting
- Patient account management
- Research and due diligence
- Collections
- Billing best practices
- Billing dispute resolution
- Medical billing and collections
- Statement processing
- Insurance confirmation
- Customer service support
Timeline
Billing Specialist
FAMS
06.2023 - Current
Catering Assistant
Northside Hospital, Cherokee
07.2021 - 04.2023
RCA
United States Postal Service
03.2019 - 07.2021
High School Diploma -
Cherokee High School