Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Passport Associate
CGI Federal
Tucson, AZ
08.2023 - Current
Compiled data entry into a computer database in order to track progress of applications.
Ensured compliance with federal regulations related to the processing of passports.
Processed passport renewals, amendments, name changes, and lost and stolen passports.
Maintained accurate records of all passport applications processed.
Customer Service Agent
Alorica
Tucson, AZ
08.2022 - 03.2023
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Warehouse Worker
Amazon
Tucson, AZ
08.2020 - 08.2022
Fulfilled orders accurately using pick lists, order management software, and RF scanners
Supported efficient and accurate order fulfillment through attention to detail and knowledge of inventory locations
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
Stocked shelves, racks and bins with new or transferred merchandise.
Packaged items with appropriate materials to prevent damage during shipping.
Fast Food Worker
McDonald's
Tucson, AZ
11.2019 - 08.2020
Tallied money accurately, balancing cash drawer at open and close of each day
Contributed to positive restaurant reputation by greeting and serving customers with professionalism
Managed orders from start to finish, inspecting final products to verify quality and bagging items for customers.
Talked pleasantly with customers while taking orders and promoted positive image for business.