Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Always positive aptitude to learn new skills and perform new responsibilities Willingness to take on added responsibilities to meet goals. Service-oriented with several years background working with various diverse groups. Self passionate and motivated, with a drive for excellence. Possessing excellent communication and time management skills to allow the handling of any task with accuracy and efficiency.
Overview
9
9
years of professional experience
Work History
Work Scheduler
Consumers Energy
1945 W Parnall Rd, Jackson, MI 49201
06.2023 - Current
Optimized scheduling processes by implementing efficient software tools and organizational systems.
Streamlined project timelines through close collaboration with cross-functional teams and stakeholders.
Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Ensured accurate forecasting of resource requirements by closely monitoring order progress and adjusting plans accordingly.
Maximized efficiency in project delivery through strategic prioritization of tasks based on urgency, complexity, and available resources.
Consistently met deadlines by effectively tracking progress and making necessary adjustments to schedules as needed.
Maintained high levels of customer satisfaction through diligent scheduling coordination and customer contact, ensuring jobs were met within agreed timeframes.
Managed approximately 30 incoming calls, 50+ emails and per day.
Administrative Assistant
Consumers Energy
1945 W Parnall Rd, Jackson, MI 49201
01.2023 - Current
Print and package work packets for contractor construction.
Communicate with customers regarding scheduling of their jobs.
Assist with work order completions in SAP Front/Back Office.
Ensure proper permitting with municipalities, ensure proper safety requirements with MISS DIG, and facilitate coordination between other additional agencies as necessary.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assisted in onboarding new employees, providing training to ensure smooth integration into Consumers Energy Admin team.
Managed approximately 30 incoming calls and/or emails and per day.
Certified Nursing Assistant
Hillsdale County Medical Care Facility
Hillsdale, MI
08.2015 - 06.2023
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Supported needs of 15 residents minimal daily under long-term care.
Education
Certified Nursing Assistant - Nursing
Premier Medical Academy
Jackson, MI
03.2014
High School Diploma -
Pittsford Area High School
Pittsford, MI
06.2010
Skills
Excel, Microsoft Word, Outlook Email System, SAP Front/Back Office, Plotter Operation, Dispatch Application, Arcos, Cat Crewing, EMA Dashboard, I-Schedule, Frost Laws
Fulfilled full time Work Scheduler Position from June 2023 to January 2024 Currently still fill in as needed
Data entry documentation
Able to work multiple positions at same time/ cover for several Head Quarters
Customer service
Report analysis
Time management
Process optimization
Excellent leadership skills
Works well in team or individual atmosphere
Strong problem solving skills with people and technical processes