Sales management professional with over 8 years in sales management roles. Demonstrating passion for building relationships, cultivating partnerships and growing businesses. Outstanding record of achievement for sales revenues, and territory growth.
Overview
11
11
years of professional experience
Work History
Manager Trainer
Milan Laser Hair Removal
CEDAR HILL, TX
10.2022 - Current
Coached managers on how to properly manage teams and increase productivity levels.
Collaborated with senior staff members regarding changes needed in managerial roles.
Facilitated open discussions between managers about effective communication techniques.
Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Conducted evaluations of training courses to uncover areas in need of improvement.
Clinic Sales Manager
Milan Laser Hair Removal
Cedar Hill, TX
12.2021 - Current
Managed daily operations of the clinic, including scheduling appointments and assigning staff.
Assisted senior management in developing long-term strategic goals for the company's growth.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Performed sales consultations and educated clients on products and services.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Delivered sales presentations focused on offerings and unique advantages over competitors.
Sales Manager
BCBGMAXAZRIA
, TX
02.2018 - 04.2020
Supervised staff to ensure customer satisfaction and proper performance of duties.
Developed strategies for increasing sales and improving customer service.
Analyzed financial data to identify areas of improvement for profitability.
Hired, trained, mentored, and evaluated staff members on a regular basis.
Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
Organized promotional events to increase brand awareness and drive sales growth.
Salon Manager
Ulta Salon
Sacramento, CA
01.2015 - 01.2018
Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
Created monthly reports that tracked progress towards goals set by ownership.
Analyzed financial data on a weekly basis to make informed decisions about budgeting and expenditures.
Conducted regular meetings to brief employees about salon's success and announce sales goals.
Addressed customer problems quickly and according to service standards.
Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.