Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Restaurant Waitress
Wesley Community
07.2019 - Current
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained clean and organized dining areas for optimal guest experience.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
Bachelor of Arts - Communication Studies
SUNY College At Oswego
Oswego, NY
05.2024
Associate of Science -
Adirondack Community College
Queensbury, NY
12.2022
Corinth High School
Corinth, NY
06.2020
Skills
Payment Processing
Customer Service
Customer Assistance
Service Quality
Excellent Communication Skills
Organizational Skills
Flexibility
Leadership
Volunteer Youth Field Hockey Coach
Serve as the official spokesperson on behalf of the team
Design the practice plans in consultation
Establish rules for the team and oversee the supervision of the players
Assist with player evaluation and the player selection process
Planning, organizing and conducting practices
Additional Information
Helped provide students, faculty, and staff with FREE non-perishable food, toiletries, health products, and professional and winter apparel at SUNY Oswego