Amber Cobb
New Orleans
Summary
Well-rounded bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Dedicated to providing guest with genuine hospitality and exeptional services. Creative and artistic team player with updated knowledge of menu items. Polished in providing positive customer experience to build loyal and lasting customer base.
Overview
13
13
years of professional experience
Work History
Bartender
Hilton Riverside
New Orleans
01.2025 - Current
- Delivered exceptional customer service while fostering rapport with patrons.
- Ensured sanitation of bar area, glassware, utensils, and equipment to maintain hygiene standards.
- Prepared cocktails and served wine, draft, and bottled beer according to recipes.
- Recommended drink options based on customer preferences to enhance satisfaction.
- Maintained composure during peak hours, ensuring continued high-quality service.
- Efficiently prepared and served diverse beverages to meet customer demands.
Bartender
Ruth's Chris Steak House
New Orleans
12.2022 - 01.2025
- Prepared and served a variety of beverages to customers efficiently.
- Provided exceptional customer service and built rapport with patrons.
- Collaborated with kitchen staff to coordinate food and drink pairings.
- Trained new bartenders on drink recipes and service standards effectively.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted customers and provided excellent customer service.
Cook
Residence Inn by Marriott
Metairie
01.2023 - 10.2024
- Executed food preparation and cooking of meals to order, ensuring timely delivery and presentation.
- Assisted head chef in daily kitchen operations, enhancing overall efficiency.
- Maintained high standards of food and kitchen hygiene to comply with safety regulations.
- Cleaned grill and benchtops regularly to uphold cleanliness standards.
- Managed inventory by maintaining and ordering supplies to prevent shortages.
Bartender
HMSHost
Metairie
01.2019 - 10.2023
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders and serve snacks and drinks.
- Assess customers' needs and preferences and make recommendations.
- Mix ingredients to prepare cocktails.
- Plan and present bar menu.
- Knowledge of bar equipment and tools.
Server
Louis Armstrong New Orleans International Airport
Kenner
11.2012 - 10.2015
- Carefully followed safety and sanitation policies handling food and beverages.
- Greeted guests in a timely and professional manner.
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Developed and maintained positive working relationships with others to reach business goals.
Education
Medical Assistant -
Eastern College of Health Vocations
Little Rock06.2018
License in Cosmetology -
Stevenson Academy of Hair Design
01.2010
High School Diploma -
John Ehret High School
01.2008
Skills
- Food handling and bartending
- Cash register operation
- Customer service and support
- Serving skills
- Point of sale (POS) management
- Professional phone etiquette
- Effective communication
- Articulate and well-spoken
- Customer-focused approach
- Flexibility and adaptability
- Attention to detail
- Ability to work under pressure
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Bartender
Hilton Riverside
01.2025 - Current
Cook
Residence Inn by Marriott
01.2023 - 10.2024
Bartender
Ruth's Chris Steak House
12.2022 - 01.2025
Bartender
HMSHost
01.2019 - 10.2023
Server
Louis Armstrong New Orleans International Airport
11.2012 - 10.2015
Medical Assistant -
Eastern College of Health Vocations
License in Cosmetology -
Stevenson Academy of Hair Design
High School Diploma -
John Ehret High School